It's not an extension socket. BT Smart Hub and Ultrafast Smart Hub Type 192.168.1.254 in a web browser to open BT Hub Manager. Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. Next, select the first device that you want to control and choose the days and times for which you want to set limits. If youve lost that card, it should also be on a sticker on the base of the router. Make sure that your computer is connected to the Smart Hub via Ethernet or . Use your Hub Manager to get the best from your WiFi and manage settings: see all your connected devices; see your broadband performance; fix problems using help wizards; access advanced settings; change your WiFi password To open your Hub Manager: make sure your Hub Manager is connected to your computer; open your web browser on your device Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? How can I set up or change the admin password on my BT Hub? 16-08-2022 You can change the wireless name of your Hub so it's easy to spot in the list of wireless networks that pops up when you're searching for a network on your device. First, reset the router, either by pulling its plug out or by using the reset button on the top of the device. >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? It's not an extension socket. Unless youve changed it beforehand, your Smart Hubs admin password is printed on a plastic card thats stored on the back of the router. and many others. This takes a few minutes. To get the latest on your appointment, go to www.bt.com/ordertracking>. Depending on your socket type, you might need to use a filter. Use an alternative browser; for example, if your first attempt was with Google Chrome, try using Firefox instead. A master socket is the main socket for the phone line in your home. The light on the front will change colours while your Hub sets itself up. Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. >. The default BT Smart Hub IP Address is: 192.168.1.254. BT Home Hub 5 - Information and troubleshooting guide (for Fibre you install yourself). Full Fibre customers wont use microfilters. Wireless mode There are a few things to try here. BT hubs are the centrepiece of BT home broadband. If all else fails, give BTs Helpdesk a call on 0800 800 150. >, How can I set up or change the admin password on my BT Hub? Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet. How do I create a Port Forwarding rule on my Smart Hub? Wireless This may be useful if you're having difficulties with an older device or you're moving a device around your premises. Ah ha gg30340, that's why you are aDistinguished Sage, never noticed http vs https. Broadband & internet Setting up BT Business Hub or router Broadband & internet Search Popular Commonly asked questions Setting up Get up and running Using Making the most of . If you want to make any changes to the hub settings, you'll need the admin password. Here's how to set up a Hub 4 or Hub 5. My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. Remember, if you've a Hub 4 and Fibre broadband then you'll need to set it up with the Openreach modem - see the instructions further down. How can I set up or change the admin password on my BT Hub? How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar Fibre customers:Many faults can be fixed by power cycling the Openreach modem turning it off and on again. You can then enter your password in the usual field to access BT Hub Manager. >, How do I set up port forwarding on my BT Hub? If yours is a BT Smart Hub or Smart Hub 2 youll see a, If youve got BT Home Hub 4 or Hub 5, click on. This last screen permits me to then continue and arrive at the hub home page. Where can I view the status of my Smart Hub? You'll find it on the back of the Hub if you haven't updated it. To set up port forwarding, click a dropdown for your model of Hub. We hope you wont have any problems with BT Hub Manager if your follow our guide but if you do we can suggest one or two solutions. The process for changing the password on BT Home Hub 3, Hub 4 and Hub 5 is exactly the same as above but without needing to click on System first. Any thoughts on this would be welcome. Find help for all the recent models of the BT Hub - including the BT Smart Hub, 4G Mini Hub and the BT Home Hub 5, Hub 4 and Hub 3. They're on the back of your Hub. on Your Hub is ready when the light turns steady blue. >, What is the Smart Wireless feature in my BT Hub? The master socket is the main socket for the phone line in your home. How can I turn it on and off? For instance, you could change it from the default, which will be similar to BTBHub6-ABCD, to something more meaningful to you or your customers, like Tom's Caf'. Different types of BT Hub Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. From the Hub Manager, click on Advanced Settings, then Wireless. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. It's easy to get answers to your questions: How do I set up port forwarding on my BT Hub? If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. If your Smart Hub 2 doesnt have a WAN port, you may have been sent the wrong Hub. Advanced settings We know its a clich but resetting works more often than youd think. Remember you need to save any changes you make. >, How can I set up or change the admin password on my BT Hub? Next, select the first device that you want to control and choose the days and times for which you want to set limits. The Smart Hub 2 provides 7 antennas uniquely positioned to maximise power, the latest Wi-Fi technology, smart channel selection, smart scan and clever app-based services to help them set up and manage their . Guide to using the BT Business Smart Hub Changing the IP address of your hub From the Hub Manager go to Advanced settings then My Network then IPv4 configuration You can view and make changes to your Hub's IP and DHCP settings (if you need to revert to the default settings, there's a Reset to default button on the top right of the page). This means that if you forget your password youll get the option to see your password hint, which should give you enough information to jog your memory. This will open the Hub Manager, Enter the admin password. >, How do I see which of my BT Hub's wireless bands my device is connected to? My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. Instead the Smart Hub 2 connects to the Openreach modem (or ONT). Download the user guide below or follow these instructions on how to set things up: BT Home Hub 3 - BT Infinity getting started (2012-2013 version). This means when you search for your Hub in the list of wireless names on your device you'll only see one. >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? If you've a Hub 4 or Broadband (copper broadband) download the relevant user guide below or follow these instructions. WPA2 - the default setting (we strongly recommend you use this). If you're not sure what the Hub 5 looks like, it's the one with the blue line across the front. For security reasons you might want to change the admin password for your smart hub manager every now and again. Options All forum topics Previous Topic Next Topic Simoneale73 Beginner on 13-04-2021 16h36 18,109 Views Message 1 of 2 Can not access hub manager - 192.168.1.254 (or any variation on the last digit) via PC Go to solution Check the lights on your Hub:If you can't get online, check the colour of the light in front of your Hub. So my problem is nearly solved. You should be able to access the Smart Hub Manager from any web browser, be it a smartphone, tablet or full-blown computer. Just need to find the bit of software that is trying to protect me from my hub which does not have a security certificate! You'll need your Hub's wireless network name and password. View or change the wireless password that you need to enter on every device before it can connect wirelessly to your Hub. By default, your Smart Hub will have this switched off. >, What is the Wireless mode feature on my BT Smart Hub? On older models of the BT Home Hub you will see Settings rather than Advanced Settings. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the port marked WAN, which is yellow on the Smart Hub 2. Wait until the lights on the modem are solid green, then plug in the Smart Hub. BT Hubs are configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. icannotgetafreename 10.3K subscribers Subscribe 350 Share 50K views 2 years ago **Please Subscribe: Youtube have. Here's how to turn wireless on and off on the BT Smart Hub: Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. If this happens get in touch with us. Maybe change the password, adjust the parental controls or switch off the hugely irritating Smart Setup. Enter your current password followed by your new one. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Well help you ease the pain and get you to a solution - fast! This is where youll find all the essential settings for managing the nuts and bolts of your broadband connection, including changing your wifi password, setting parental controls and restricting the devices that can connect to your broadband. Instead the Home Hub 5 connects to the Openreach modem (or ONT). Alternatively choose your Hub from the dropdown to find out how to connect. Connect the power cable to your Hub, plug it in at the wall and switch the socket on. Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. With Band Steering on, the Hub steers your devices to the best wireless band for them. Re: BT Smart Hub 2 manager and Windows 11. This will open the Hub Manager, Enter the admin password. Click Advanced Settings Click Wireless Enter the admin password. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet, Getting started with your BT Business products (onboarding guide). The light on the front will change colours while your Hub sets itself up. How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Hub to get the most from your wi-fi, Download the Business Smart Hub user guide. not the same as the wireless password. We hear from frustrated BT broadband customers all the time who say that accessing the settings for their BT Smart Hub can be a real nightmare. Then follow these simple instructions: You will be asked to enter a password. This site uses Akismet to reduce spam. how do I find out what download speed I should be getting? Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. Download the relevant user guide below or follow these instructions to get the fastest possible speed with your BT Smart Hub. If you dont have a battery unit, unplug the modem. Email Barry at barry@bigtechquestion.com. Note: it is Turning on this setting will mean your Hub has two separate bands, one for 2.4GHz and one for 5GHz. There are different ways to switch on access controls depending on which type of BT router you have: BT might think its smart but we know that plenty of broadband customers with a BT hub find the Smart Setup wizard pretty annoying. Our helpful guide shows you how to change the admin password on your BT Hub. >, What is the Smart Wireless feature in my BT Hub? In order to get download speeds of 100Mbps and over, its important you use the supplied red Cat5e Ethernet cable, if you use another cable you may get slower speeds. They're on the back of your Hub. How do I set up port forwarding on my BT Hub. This will open the Hub Manager. Youll also need to add a password hint. Apple Airtags, M1 iMac & iPad Pro: A Spring In Apple's Step? Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. I cant seem to access this, please advise in simple terms how to access the BT Hub 0 Ratings 7 REPLIES Keith_Beddoe Distinguished Sage 24-04-2020 8h37 - edited 24-04-2020 8h39 2,257 Views Message 2 of 8 Re: Hub manager @coppinn My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. If you've still got problems, try ourBroadband troubleshooter>, If you've got Complete Wi-Fi and need help connecting your Wi-Fi disc, see How do I set up Complete Wi-Fi? >, Where do I find the default admin password for my BT Hub? It only works when Separate Bands is off. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub, Check to see if the game or application is listed in the "Game or Application" dropdown, If listed, select the relevant game or application and then select your device on your home network, To create a variant of a game or application that is already defined select, Select "Protocol" from the drop down and enter "Port range" and "Translate to" as appropriate for the rule you're adding, If there are multiple protocols/ranges for this rule repeat steps 4 and 5 as appropriate, Select the name chosen in step 3 in the "LH Game/Application" box and in "RH Device" box, Select "User defined IP address" and then manually enter the IP address. Disconnect the red Ethernet cable that connects the modem to the Smart Hub. How do you turn off wifi? Try connecting your device to the router with an ethernet cable instead of using wireless. Here's how to set up a Hub 3. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Home Hub 5. Press the Power button on the back of the Hub to turn it on. Unsurprisingly, we've called this gizmo Smart Scan. On digging deeper, i get blank screen with 192.168.1.254, raw html and a not secure message with http://192.168.1.254and finally a red not secure warning screen with https://192.168.1.254. Click on the title and picture of your Hub to see links to all our help. You can re-use your filter and Ethernet cables so please keep them. 16h26. This table shows the main differences between them Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. Important! If you're still having trouble try our community forum. Unplug the battery pack from the power supply. Then prompt your device to connect to the Hub. With previous ISP's routers and with previous purchased routers - such as the cracking ASUS range, you can manually assigned a static IP, and the router locks that down and ignores DHCP. Only change it if you're having connection problems with your device. on Here is our step-by-step guide to accessing BT Hub Manager. As a general guide, 5GHz provides better speed while 2.4GHz gives better range. Wait 5 minutes, then start reconnecting the cables. >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? It's vital to put your BT Hub in the right place: the nearer it is to where you use it, the better. How do I change my Smart Hub's wireless settings? Give it a couple of minutes. Youll need the Admin Password for Hub Manager to make changes to the advanced settings. And some questions nobody really wanted the answers to. They'll give you all the details you need. Youll be asked to enter the new password twice, to make sure its correct. The default mode here is Mode 1. 16-08-2022 Whats next? Sorry not much help really. It's also easy to see the Hub Manager across all devices. Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. You can edit names and devices anytime you want. Yvonne, How do I retrieve my phone numbers from the stored file I place on the router manager, The Big Tech Question delivers straight answers to the biggest questions in tech. However, as soon as you try and do anything vaguely interesting, you will be prompted for your Hubs admin password. >, How do I turn off BT Access Control for a device? Distinguished Sage, never noticed http vs https. Find what hub you have BT Smart Hub BT Smart Hub 2 BT Home Hub 3 BT Home Hub 4 BT Home Hub 5 Differences between each Hub Still need help? Your Hub will be called something like BTHub6-ABCD. The hub manager doesn't support HTTPS, only HTTP and hence will show as 'insecure' . It's also easy to see the Hub Manager across all devices. 16h22. Barry has scribbled about tech for almost 20 years for The Sunday Times, PC Pro, WebUser, Which? How do I assign multiple Static IP addresses on the Smart Hub? Choose BT Access Control from the options. If you've been activated, double check everything is connected properly before trying our connection troubleshooter>. With BT Hub Manager youll be able to see at a glance if someone is using your wireless broadband signal without your permission. Switch off the router and switch it back on again. If your Hub doesnt have a red WAN port, you may have been sent the wrong Hub type. Announcements, Guides & Community Updates. Three Main Factors That Will Shape Software Testing in 2021, EE Top Up Guide For Pay As You Go Customers. He was once Deputy Editor of Mail Online and remains in therapy to this day. Press the Power button on the Hub to turn it on. Alternatively choose your Hub from the dropdown to find out how to connect. Learn about your Hub Getting started Learn about wireless in your home Fix problems with your Hub Advanced features The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Smart Hub. If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. >, Where do I find the default admin password for my BT Hub? >, How do I turn wireless on and off on the BT Hub? Fix Problems and faults Contact Chat, phone, or email Setting up BT Business Hub or router Guide to the BT Business Smart Hub 2 Guide to the BT Business Smart Hub It's not an extension socket, Press the Power button on the Hub to switch it on. >, BT Home Hub 5 - Information and troubleshooting guide. If you've got fibre broadband and a Hub 3 or Hub 4, then you'll need to use an Openreach modem. If there are any devices listed there that you dont recognise, you can turn off wireless access for that device while you investigate further. A master socket is the main socket for the phone line in your home. Every device that uses the internet sends its packets of data through specific ports. If it's not listed you'll need to create a new port forwarding rule. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. Press the Rescan button to make it scan again. The video below shows you how to set up your BT Smart Hub. Also restart the computer/tablet/mobile youre using to access the Smart Hub Manager, in case theres a problem with the device rather than the router. A steady blue light on the front of the Hub means everything's OK. Security type 3. Your Hub will be called something like BT-XXYYXX. I am grateful for that thought, I have not used a microsoft browser for years! Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Are you having problems with BT Hub Manager? IP address BT Smart Hub self-install user guide - new customer, BT Smart Hub self-install user guide - existing customer, Send your old equipment back to us for recycling>. Even if your Smart Hub has lost its internet connection, you should still be able to access the Manager. Check the lights on your Hub: If you can't get online, check the colour of the light in front of your Hub. 16-08-2022 If this happens get in touch with us. If you've got Broadband (copper broadband) download the user guide below or follow these instructions. How do I connect my device to my BT Hub by Ethernet cable? Set the security level for your Hub's wireless connection -. Slide the two parts of the Hub's power plug together until they click into place. Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? WPS According to BT, these latest broadband routers are more powerful than ever, allowing customers to connect more devices than before without any discernible loss of download speed. This Video Demonstrates how to assign Static IP address to a device connected to BT Hub 6 using the online the BT Smart Hub Manager. From the Hub Manager, click on Advanced Settings, then Wireless. If you have it, unplug all your old broadband kit, including your old power plug. You can re-use your filter and Ethernet cables, so please keep them. Type the following numbers into the address bar: Type 192.168.1.254 in a web browser to open BT Hub Manager. How do I use different DNS servers or set up dynamic DNS on my Smart Hub? Do you want to know how to get the most from your BT Business Smart Hub 2, from setting it up to fixing problems? Can I connect my BT Hub using a telephone extension lead or socket doubler/splitter? Click here for more about setting up Full Fibre yourself >. >, How do I set up port forwarding on my BT Hub? Ethernet sockets are becoming increasingly rare on laptops, but if you are able to plug a cable directly between router and computer, do so. How do you access the BT Smart Hub Manager? If you have it, unplug all your old broadband kit, including your old power plug. How to access the Smart Hub Manager The Hub Manager is where you can change or view your Hub's settings. However, if the Wi-Fi has dropped out, you might not see the settings. For example, if you dont want your children to be online when they should be sleeping, you can tell BT Hub Manager to restrict internet access from your kids mobiles from midnight to 8am. If this happens get in touch with us. No, it really is that simple. If the correct IP address was used you will see a login screen or window like this: Screenshot of BT Smart Hub Login. The password should now be changed to something of your choice. You should be able to access the Smart Hub Manager from any web browser, be it a smartphone, tablet or full-blown computer. Solid surfaces like walls, doors, wardrobes and cupboards slow down your wi-fi speeds. Once youre logged in youll see a button for Advanced Settings. 15h14. You can configure your Hub to use Dynamic DNS. If your modem has a Battery Backup Unit (BBU), disconnect the cable connecting the BBU and the modem. im using italk atm and a zyxel router how can i daisy chain to the bt hub 2 so i can use the bt hubs 5 ghz wifi, too complicated for we oldies. The BT Hub is configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. Connect your Openreach Ethernet cable (the one with red ends) to the back of the Openreach modem and to the "Wan" port on the back of your Hub (also coloured red). You'll find it on the back of the Hub if you haven't updated it. Security Password WPS (Wi-fi Protected Setup) lets you connect a device without entering the wireless password. The default external and internal port that is used for HTTP webserver is port 80, this may vary depending on how youre set up. The video below shows you how to set up your BT Smart Hub. If your router wasn't supplied by BT, you can check the instructions supplied with the equipment. Hub manager Hi I am trying to access my BT Hub to make settings and see what devices are connected. Message 1 of 24 Manually assigning IP addresses on Smart Hub 2 Hi there.