Here are 8 tips for writing great reviews. They ask you to attach the invoices but forget to tell you that for it to be returned fees need to be paid prior so it can be returned. We offer free 2 day shipping on all US orders. Verification can help ensure real people write reviews about real companies. 1,501 people have already reviewed JACQUEMUS. In addition, the fact of sending us a little booklet I find it super cool. Here are 8 tips for writing great reviews. Sizing is great, the quality is superb and I will certainly reorder from the website. I love jacquemus and its style and the quality is on top! Sizing is great, the quality is superb and I will certainly reorder from the website. NET-A-PORTER Premier For customers based in New York City, and selected areas* of New York and New Jersey, our NETAPORTER Premier team is at your service from the moment an order is placed until it arrives at your door. + Additional pay incentives as well as monthly . Got this a gift for my wife, she fell in love with it! I would like to say this was my first time buying from Jacquemus and I am blown away with the experience. Two days later I received my tracking and got my packages. I ended up ordering from FarFetch and the bag will arrive Tuesday. Simon Porte Jacquemus's proportions are intentionally abnormalone part ruched, another cutaway. I was sent the wrong hat and my emails were ignored until I raised a dispute through PayPalSo yeah not a satisfied customerOnce PayPal became involved my issue was resolved quickly but not untilthen. Therefore it looks old or used. And I was expecting to recieve it in a nice jaqcuemus box except for the dust bag for 800 Im expecting to receive it in a fancy packaging. The packaging, payment, etc. Privacy Policy. Overnight shipping is available for $20. Love the quality & style of the hat & quick delivery! Fabulous Quality and Design! and the service is great and shipping is fast! It wont even fit a card in there. was ok but the delivery with UPS was HORRIBLE. 1. . Received the order but the box looks like its thrown somewhere. You can also place your order with our team on the phone. $100 coupon code. I ordered the Grand Bambino bag. When it arrived although beautifuly wrapped and packaged I was so disappointed of how small it was. Companies can ask for reviews via automatic invitations. I ordered the Grand Bambino bag. Contact them on WhatsApp, they always answer. I started emailing customer service, messaged the customer service Instagram, nothing. I downloaded Skype and paid $4 for 400 minutes to make an out of the country call(I live in the U.S.) I spoke to someone(it sounded like these people were working out of their house or something, lots of talking and noise in the background) the customer service rep said that the bag was out of stock when I ordered it but the site did NOT say that, they said they tried to call me(since when does any website, especially one in a different country call a customer?) but I didnt answer, obviously a lie but I didnt want to argue cause I wanted my money back. Beautiful experience! Thank you for the fast delivery. In addition, the fact of sending us a little booklet I find it super cool. I will never ever buy anything from them again. It looked absolutely beautiful on the site. For more information, please see our It was really fast and satisfying! Thank you! Available 24/7. Two weeks went by and I never even received a tracking email. SSENSE uses cookies that identify your device to provide you with a better online shopping experience, tailored to your preferences. In addition, the fact of sending us a little booklet I find it super cool. Much better of you used dhl not ups. Help us Improve. I love that it was delivered to me super fast! Suggested companies are based on peoples browsing tendencies. Take a brief survey about today's visit . Tag of the item was already taken off and placed inside of the side pocket. You are very welcome to get in touch for size and styling advice or with any further questions on your order. Entry level. I cannot track my order and furthermore they delay it more than it should alwayss. We use dedicated people and clever technology to safeguard our platform. Location: Remote live chat job, work online anyw in the world (United States preferred). Product shipped out in a timely manner and arrived well packaged. I love that it was delivered to me super fast! Jacquemus; Jean Paul Gaultier; Khaite; R13; Saint Laurent; The Attico; Wardrobe.NYC; FEATURED SHOPS . Here are 8 tips for writing great reviews. The PRODUCT IS AMAZING! It goes against our guidelines to offer incentives for reviews. I love Jacquemus company with its amazing product. The delivery was made very quickly and arrived in very good condition. We also ensure all reviews are published without moderation. I am in Australia and this is physically impossible. 6 more replies. I am still waiting for the product and I have not received any email when they will send to me . It goes against our guidelines to offer incentives for reviews. So thank you Jacquemus!!! Wanted to give 4 stars, but then I realized that this form is not in English :)When I placed my order, something went wrong with the payment. With the pandemic, more and more people are shopping, entertaining, and simply being home has created a unique live chat job position that is well suited for interpersonal savvy applicants with . I love your collections every year. The return process was perfect and easy! Our exceptional customer service team is here to help you through every step of the order process, and beyond, to make sure you start every day dressed to conquer. Product well represented in PDP (would be nice to get a closer shot of the material). This is unacceptable. Thank you very much for the complete set for the purchase and special thanks for the gift in the form of sticker packs. I ordered my correct size, received my package and received my refund from the first order all in 1 weeks time! and our and the service is great and shipping is fast! So thank you Jacquemus!!! Much better of you used dhl not ups. Its just that they grew so fast and I think they were taken aback from all the success. I received my parcel late and it then ruined a gift to someone. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Jacquemus customer services told me they have to wait for a UPS investigation which closed as delivered despite them admitting they had no proof of it being delivered, so Jacquemus wont help. It will consist of art and design, itt will have Even though the shipping was super fast, the cap i received unfortunately is not properly black. I truly think this is human error and it will get better. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Also this is summer and in France, and it is like no mans land, lol its always hard to reach someone during that time. Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. The delivery was made very quickly and arrived in very good condition. After 60 days, we will attempt to assist with repairs and/or obtaining . Very happy with what I ordered, the packaging was cute, love the stickers and little thank you card, also the fact that not only do bags get dust bags, but clothing pieces do as well! Delve into our exclusive selection of designer must-haves. The bag is okay but a bit dusty and dirty. Continuez, vous etes parfait.Tres belle journee. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Got this a gift for my wife, she fell in love with it! I ordered the Nike collection and had no news for 4 weeks but since they said they had delays I did not worry. Shop the best in modern womenswear with the most recent collection from Jacquemus. We use dedicated people and clever technology to safeguard our platform. On the other hand the packaging experience, delivery and quality of the handbag was 10/10.If they work on their customer service a little bit more, I'm sure they will become a 5 star company. I ordered my correct size, received my package and received my refund from the first order all in 1 weeks time! It was left on my porch in the pouring rain for two days. We also ensure all reviews are published without moderation. Simon talked about it and said they had big problems in may June but I think its resolving. 1-888-550-9675. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The pants were the perfect color, fit well and well made! Sign out of Your Account on the Amazon Website. Read about their experiences and share your own! Verification can help ensure real people write reviews about real companies. Everytime Ive ordered something, it has arrived very quickly despite being told of high demand. Free shipping on full-price orders over $100 USD and other orders over $300 USD. I ordered the wrong size and had to return the item. At the age of 19, in 2009, he started his own brand after his mother's death and named it . Those fees can only be paid in cash. 2023 Trustpilot A/S. Lists Featuring This Company Shoes Companies It is not easy to find what I'm looking for and to sort them by price, etc.. Well I ordered the Le porte trapezu wallet. English. Press question mark to learn the rest of the keyboard shortcuts. When I found the box it was soaked and so was the inner bag the pocketbook was sent it. I love my bag! It was it left to sit in the pouring rain. When it was delivered I wasnt home. I know its a very long time.Im so happy with my purchase thru the original website.Best of luck for all the workers in this lovely brand.Thaaaaaank yooooou!Regrets,Shaikha From Qatar. Much better of you used dhl not ups. Hey, I was wondering if anyone has had any luck contacting Jacquemus customer service. I loooooooooved the bag its so pretty in real life.Im so lucky that I finely got what I want and I was looking thru your brand online I found some bags In Neiman marcus, but unfortunately they deliver a preorder and I receive it on August!!! Awful brand terrible business. Coinbase customer support number is online now. There wasnt add a box for the purse. Fast delivery, very nicely packed.Amazing product. For spring 2022, he played with the shapes of scuba gear, cutting and winding unitards and. Register to save your wishlist and stay updated on must-have pieces. I love that it was delivered to me super fast! The delivery was made very quickly and arrived in very good condition. I'm just a little bit disappointed with the site of the company. Jacquemus's new take relies a lot on dramanot just of the unmatchable set designbut of volumes and precarious straps and cinching that may not translate as easily into a real life away from the. Thank you very much for the complete set for the purchase and special thanks for the gift in the form of sticker packs. I was definitely going to get another one as a gift but I wont, the size is very small especially for its price. Im a big time jacquemus fan and have been for years. I love JACQUEMUS! Jacquemus customer services told me they have to wait for a UPS investigation which closed as "delivered" despite them admitting they had no proof of it being delivered, so Jacquemus won't help. The pants were the perfect color, fit well and well made! or fill in the form below. - Reliable internet access for 4-hour periods of time. I received mine within 2 days of ordering and I live in Canada! I shouldnt have to call France. Companies can ask for reviews via automatic invitations. Received the order but the box looks like its thrown somewhere. Do you need help? We also ensure all reviews are published without moderation. From the package to the product. . I love your collections every year. 2023 Trustpilot, Inc. All rights reserved. Fabulous Quality and Design! I ordered the wrong size and had to return the item. We will get back to you within 24 hours. Because of this I wouldnt order again.. Thank you Jacquemus for delivering a beautiful product and a beautiful ordering experience. Companies can ask for reviews via automatic invitations. Shop the latest collection of JACQUEMUS clothing and accessories at FWRD with free 2-3 day shipping and returns, 30 day price match guarantee. The ordering was easy and the quickness of the shipping was amazing. Quality is great! Jacquemus Small Le Porte Azur Leather Crossbody Bag $375.00 ( 1) Free Delivery Jacquemus Le Pitchou Circle Neck Pouch $305.00 Free Delivery Jacquemus La Maille Carozzu Stripe Hooded Oversize Wool Blend Sweater $468.00 (40% off) $780.00 Free Delivery Jacquemus Le Carre Rond Leather Card Holder $400.00 Free Delivery New! Thoroughly of-the-moment and full of personality, Jacquemus (a nod to the designer's mother's maiden name) approaches modernist French womenswear with an eye for deconstruction and an optimistic spirit. Use Switch Accounts. They are not responding to online communication Its also weird that a so called designer brand doesnt have a U.S. phone number. I am disappointed with my purchase as it did not come with a dust bag or any branded packaging. Everything was amazing. Got this a gift for my wife, she fell in love with it! Call us on 1 877 799 0627 from the United States, or +44 330 022 5701 internationally. They sent my address wrong to UPS, told me it was my fault! I cant even use it. We also ensure all reviews are published without moderation. Thank you very much for the complete set for the purchase and special thanks for the gift in the form of sticker packs. I ordered the Grand Bambino bag. Thank you for the fast delivery. The order arrived on time and every item came very well packed. I loved the bag, it's great, and super fast delivery, thank you. I'm now down several hundred pounds with no order because they use a courier that leaves parcels in unsafe places. Terms and conditions apply, Shop from over 500 of the world's finest luxury designer brands & be dressed for any occasion, Saudade asymmetric draped woven mini dress, Espelho gathered cutout stretch-jersey mini dress, La Maille Neve cropped brushed stretch-knit cardigan, Cutout draped stretch-twill mini shirt dress, Amaro cropped draped cotton-blend poplin shirt, Espelho twisted stretch-jersey midi skirt, Espelho cropped asymmetric stretch-jersey bandeau top, La Maille Neve cropped brushed knitted cardigan, Le Chiquito Moyen croc-effect leather tote, Concha embellished one-shoulder ruched striped seersucker top, Neve cropped brushed stretch-knit cardigan, Bando cropped button-embellished ribbed-knit cardigan, Espelho cropped cutout stretch-jersey top, Le Chiquito Long croc-effect leather tote, Ascu cropped one-shoulder ribbed linen-blend top, Concha cutout striped ruched seersucker midi skirt, Cropped one-shoulder striped seersucker top, Asymmetric embellished cutout stretch-jersey midi skirt, Pralu cropped embellished ribbed-knit top, Le Bisou Bandana printed cotton-poplin shoulder bag, Concha cutout striped seersucker midi skirt, Cropped tie-detailed organic cotton-jersey top, Maraca cutout stretch-cotton poplin shirt, Le Foulard Lamba printed cotton and silk-blend pareo. and the service is great and shipping is fast! Will definitely order again! Everything was amazing. Jacquemus. I am very happy with my purchase! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. And I was expecting to recieve it in a nice jaqcuemus box except for the dust bag for 800 Im expecting to receive it in a fancy packaging. Revoke a Website or App's Access to your Login with Amazon Information. Everything beautiful, the beautiful hat, only the way in which it was packaged plus the negligence of UPS caused it to arrive with some wrinkles that look ugly on a new hat and will be difficult to remove since the idea is that it looks round not a side more circular than the other. Some people are still working there, he is the face and owner, it doesnt mean he doesnt care. We are currently recruiting top talent for our Eastern, Central, Mountain and Pacific time zone Medicare Retiree Solution Customer Service Centers. My order arrived in no time and im super happy! Companies can ask for reviews via automatic invitations. The quality of Le Grand Bambino bag is amazing. My order arrived in no time and im super happy! I would prefer of having the option to select a cheaper option and wouldnt mind waiting a bit longer to get it. Here's the number, +33 1 42 99 61 70 I had to download Skype to make the call and paid $4 for 400 minutes. Here are 8 tips for writing great reviews. - 10 Hour availability per week. Quality is great! I ordered the Grand Bambino bag. It was left on my porch in the pouring rain for two days. They are so dope and very light so dont pull on the ear lobes. was ok but the delivery with UPS was HORRIBLE. It was left on my porch in the pouring rain for two days. 2023 Trustpilot, Inc. All rights reserved. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Jacquemus for Women SS23 Collection | SSENSE SALE ONLY Gil Rodriguez Gimaguas Girlfriend Collective Giuseppe Zanotti Givenchy Golden Goose Goldsign Goldwin GR10K Gramicci Grape Grlfrnd Gucci Guess Jeans U.S.A. Guidi Haider Ackermann Haight HALFBOY Han Kjobenhavn Hannah Jewett Harlot Hands Harris Wharf London Hatton Labs HAY Helenamanzano I loved the bag, it's great, and super fast delivery, thank you. Outstanding Customer Service! I love JACQUEMUS! But it didnt have any dimensions or photos with a model holding it in order for us to understand its size. I could find the contact number only from the cached page found in Google. Coinbase customer service number. All rights reserved. It was it left to sit in the pouring rain. They had 150 employees at the beginning of 2022 and now have more than 500. I was very disappointed with my purchase. Extremely bad - I ordered some things online and never received confirmation email - I had ti call them 5days (5-business-days) later just to get the information that my shipment is being prepared 3 days after that my order was cancelled and rest assured that id you are trying ti shop anything that is discounted you will not receive it cause they dont have it, the discount is inly to make the brand feel better I guess I will never, ever shop anything from this brand. The company was founded in 20019 by Simon Porte Jacquemus. When it was delivered I wasnt home. This is unacceptable. Ordered a bag and returned it. What should i do. The return process was perfect and easy! We use dedicated people and clever technology to safeguard our platform. Incredible quality, lots of compliments. I love my experience so far and definitely will buy more. Fabulous Quality and Design! To find out more and learn how to opt out, please visit our Ive bot a hat and it has such soft material and vivid colors that now we are arguing with my daughter who will get it . In addition, the fact of sending us a little booklet I find it super cool. Cookie Notice And then I received my scarf .. wonderful. Please send an email to customercare@jacquemus.com or call +33 (0)1 86 47 80 99 from Monday to Friday from 10:00am to 1:00pm and from 2:00pm to 9:00pm, Saturdays from 10:00am to 1:00pm and from 2:00pm to 6:00pm CET Newsletter Customer Care Contact form Country english Metropolitan France (EUR) JACQUEMUS 2022 Location Metropolitan France (EUR) Fabulous Quality and Design! The packaging, payment, etc. The bag is okay but a bit dusty and dirty. | Read 21-40 Reviews out of 698 I loved the bag, it's great, and super fast delivery, thank you. We also ensure all reviews are published without moderation. He can take a holiday, like my boss goes five times a year wherever and if there is a problem while he is away I have to make it right, and not blame him. Create an account to follow your favorite communities and start taking part in conversations. Find out how we combat fake reviews. Customer Service Representative REMOTE (US) SERVICE DELIVERY WORK AT HOME (US) FULL TIME SupportNinja is a new kind of BPO. + Medical, dental and vision benefits; EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland. Find out how we combat fake reviews. This is a strict requirement by international couriers like DHL and this extra step is taking me time, as I dont have a printer at home. Due to this poor customer service, I will not be making any future purchases from this company and will recommend my friends to do the same. Jacquemus Shop now Gente Roma, a place to be, a place to get inspired #genteroma slide 6 to 7 of 5 Free shipping only for logged in customers for orders over $ 600 Shipments within 24/48 working hours from receiving the order confirmation Free return only for online orders Within 14 days of receiving your order with our DHL courier Secure payments Pretty things in your Shop Jacquemus is great!!! I ordered the wrong size and had to return the item. . It was packed like a present: in beautiful paper; personal letter; with a package bag and as extra some stickers. Thank you very much.I especially loved the packaging- as always :). The packaging, payment, etc. Two weeks went by and I never even received a tracking email. Coinbase CCO just revealed the new 24/7 phone support number 818-748-9071 for users in USA and canada. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. And of course, the items were beautiful when they arrived. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Incredible quality, lots of compliments. I love your collections every year. Training: 11 weeks, Monday-Friday. About Us (866) 434-3169; Customer Care; Shipping & Returns; Live Chat link opens in a new window operated by . Much better of you used dhl not ups. more. To find out more, please visit our Privacy Policy. So thank you Jacquemus!!! It was it left to sit in the pouring rain. I ended up ordering through the site via paypal. However its your companys work to control the production quality of the bags and check the item precisely when some claimed the refund and repackaging it to other customers. Jacquemus customer services told me they have to wait for a UPS investigation which closed as "delivered" despite them admitting they had no proof of it being delivered, so Jacquemus won't help. From the package to the product. I also just saw a post on Twitter of Jacquemus himself dancing at a party so Im extra pissed lol. Overall it was great! Shop and view the latest Womenswear, Menswear, Shoes and Accessories Collections from the official JACQUEMUS website. I love that it was delivered to me super fast! The order arrived on time and every item came very well packed. My order arrived in no time and im super happy! Reddit and its partners use cookies and similar technologies to provide you with a better experience. Got this a gift for my wife, she fell in love with it! They basically lied and said that they tried to call me to let me know the bag was out of stock but I didn't answer. Find out how we combat fake reviews. Companies can ask for reviews via automatic invitations. A little bit sad, that you cant reservate an item for a period of time when you adding it on cart, because someone can just be faster then you and get it before you do. I purchased a bag (Le Chiquito Moyen) recently from the website and it came with huge creases so i was looking for a refund or exchange but ive sent both an email and the contact form, neither to which they have responded to. Our native-speaking Customer Care team is available 24/7 to support you. I love your collections every year. Customer Care; Track an Order; Create a Return; FAQs . A real shame because you spend a lot of money on this premium brand. Jacquemus customer service . Also the shipping although very fast had a high price. Thank you for the fast delivery. I love the quality of the bag and how fast arrived to me, its a bit small as no many things fit, but pretty bag and color-Thank you-. Bought it for my daughters 30th birthday. Here are 8 tips for writing great reviews. Contact Us - Address, Email & Telephone - Farfetch Contact us Customer Service Email service hours Monday to Friday: 24 hours a day Saturday and Sunday: 8am to 3pm EST Phone service hours Monday to Friday: 8am to 9pm EST FAQs Find the answers you need in our FAQs We'll be in touch soon Verification can help ensure real people write reviews about real companies. Do you need help? Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. When it was delivered I wasnt home. I recommend shopping at Jacquemus. This is unacceptable. Find out how we combat fake reviews. | Read 41-60 Reviews out of 545 The quality of Le Grand Bambino bag is amazing. I am still waiting for the product and I have not received any email when they will send to me . But except that, everything was very good. It was my first time buying here online, and it won't be the last.I ordered from Spain and the shipment was so fast.The product arrived in perfect conditions.Love everything about this brand, 100% would recommend! I cannot track my order and furthermore they delay it more than it should alwayss. The refund was almost instant, but I originally placed via paypal. Very helpful customer service. I know Jacquemus has had issue with delivering orders in a timely fashion in the past, but this was not my experience at all. You must have JavaScript enabled in your browser to utilize the functionality of this website. Outstanding Customer Service! Thank you very much.I especially loved the packaging- as always :). It goes against our guidelines to offer incentives for reviews. They implanted new logistics and all so the problem must come from that. Outstanding Customer Service! This was my first and what I consider test purchase, I can positively say I will be ordering from Jacquemus again in the future! All previous emails sent to you from my private email prior to involving PayPal were ignored. I was sent the wrong hat and my emails were ignored until I raised a dispute through PayPalSo yeah not a satisfied customerOnce PayPal became involved my issue was resolved quickly but not untilthen. Quality is great! . People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. All previous emails sent to you from my private email prior to involving PayPal were ignored. Shop with us and discover why Mytheresa is your final destination for online shopping for women. When it was delivered I wasnt home. Very clear navigation and easy check out experience. I love my bag! All rights reserved. It was it left to sit in the pouring rain. LE PAPIER Signature handbag - Structured water-repellent nubuck bag - Reinforced handle - Magnetic flap closure - Long removable strap - Engraved lobster clip - Interior pocket - Gold metal logo and hardware - Fully lined in cotton - Dyed. I am still waiting for the product and I have not received any email when they will send to me . The website is very userfriendly, I found everything great. Coinbase CCO just revealed the new 24/7 phone support number 818-748-9071 for users in USA and canada. When I enter on my account, in the status of my orders I can't see which of them have been returned. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. The pants were the perfect color, fit well and well made! Privacy Policy By the time I got home it wasnt there. Beautiful design.Thank you so much for adding beauty in our lives and this world. I love JACQUEMUS! Coinbase customer support number is online now. Thank you very much.I especially loved the packaging- as always :). Users can call our helpline number to resolve their crypto related ptoblems quickly. Received the order but the box looks like its thrown somewhere. Verification can help ensure real people write reviews about real companies. I love JACQUEMUS! Call now to get direct help from coinbase customer support executives. Thank you very much for the complete set for the purchase and special thanks for the gift in the form of sticker packs. 1,977 people have already reviewed JACQUEMUS. Hope i could get an answer as soon as possible. Kendall's Edit; . Everything was amazing. I live in London and need to send back my order but your instructions dont say that a proforma invoice should be attached to the outside of the box. Wonderful experience, I love my product!!!! Beautiful experience! Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. Pretty things in your Shop Jacquemus is great!!! Received the order but the box looks like its thrown somewhere. Thank you very much.I especially loved the packaging- as always :). I love my bag! JavaScript seems to be disabled in your browser. Verification can help ensure real people write reviews about real companies. Outstanding Customer Service! + Paid training & PTO. New arrivals, now dropping five days a week - discover now, Claim your exclusive discount code when you subscribe to our emails.