08-29-2017 For more information about the My Apps, see Introduction to the My Apps. 02:16 PM. Hi, We are planning to upgrade the User-ID Agent from version 6.0.6-4 to 7.0.3-13. The button appears next to the replies on topics youve started. USB/Thunderbolt external Ethernet adapters, Host registration and user authentication, WinRM Device Profile Requirements and Setup, Add or modify the Palo Alto User-ID agent as a pingable, Replace a device using the same IP address, Set device mapping for unknown SNMP devices, Assigning access values and CLIconfigurations, Apply a port based configuration via model configuration, Apply a host based configuration via the model configuration, Apply a CLI configuration using a network access policy, Apply a CLI configuration using a scheduled task, Requirements for ACL based configurations, Registration Approval (Version 8.8.2 and above), Portal configuration - version 1 settings. Before you begin, make sure you review the release notes to learn about known issues, issues we've addressed in the release, and changes in behavior that may impact your existing deployment. If you do not select the check box, the SSO options are applied to all Host groups. 7 Supported OS Releases by Model Use the tables throughout this Palo Alto Networks Compatibility Matrix to determine support for Palo Alto Networks next-generation firewalls, appliances, and agents. The firewall on PAN-OS 8.0 will keep getting user information from the UserID Agent on lower versions, you will not be able to leverage new features but old functionality will keep working, If the agent is upgraded the older PAN-OS will still be able to get user-id information from but new functionality will not be available to the older PAN-OS. The Role for this device. 2023 Palo Alto Networks, Inc. All rights reserved. Where Can I Install the Terminal Server (TS) Agent? Although User-ID Agent can be run directly on the AD server, it is not recommended. I have not tested versions that far apart but will this even work ? An Azure Active Directory subscription. Save the downloaded file on your computer. All messages include user ID and IP address. 12:33 AM, @RussMcIntirethe very short answer is: yes , at least one of your agents needs to be the NTLM relay. To make sure everything is working, create a new security rule. I'm using PAN-OS 6.1 and have the same problem. Use for NTLM Authentication" check box since we are still using NTLM authentication to clear the error? For single sign-on to work, a link relationship between an Azure AD user and the related user in Palo Alto Networks Captive Portal needs to be established. Domain controllers ip address - add all the DCs in the domain. I am truly at my wits end, cannot seem to find anything useful about this online and not sure how to troubleshoot this. If netbios is not allowed on the network, disable netbios probing. Sign in to the Azure portal using either a work or school account, or a personal Microsoft account. Use the table below to enter the data for the Palo Alto Networks User-ID agent. Select Firewall or Server. In the 2 weeks since, the only thing we did was upgrade the Pan-Os to version 9.0.8 and now when we run a commit, we intermittently receive the following error: When a user who is not registered as the host's owner logs out of the host, the user ID of the host's owner is sent to Palo Alto Networks with the host IP address, even though the owner did not actually log onto the network. Container in the Inventory where this device is stored. This user account must have access to read security logs and netbios probing of other machines. FQDN for your network users' domain. The service must be running as a domain account that has local administrator permissions on the User-ID Agent server. Cheers, -Kiwi. Start user-agent GUI, Start > Programs > Palo Alto Networks > User Identification Agent in the top right corner, then click Configure. Once the install is done, the latest agent should start running with all the configs retrieved from the previous agent. On the Set up single sign-on with SAML page, click the pencil icon for Basic SAML Configuration to edit the settings. 05-16-2016 Alternatively, you can also use the Enterprise App Configuration Wizard. The authorization key that allows a user to send user mapping data to the firewall. The best way to verify the same is referring to the release notes of the base image. Thinking about upgrading your next-gen firewalls and Panorama to PAN-OS 10.2? Select the Device tab. The LIVEcommunity thanks you for your participation! For account logon, the DC records event ID 672 as the first logon for authentication ticket request. I actually just removed my v8 UID agent and installed the v6 version (had to remove the service first though with a "sc delete "UserIDService" command, super annoying) and all working now. I have 2 servers with the user-id agent and 2 servers with the terminal server agent all set up and working. User-ID agent upgrade consideration qafcopa L1 Bithead Options 03-24-2017 03:42 AM Hello, I have two Palo Alto Firewalls, each running different software version, 7.1.5 and 7.0.7. Palo Alto Networks User-ID agent must be Version 4.0 or higher. To get to the service: admin tools > service > pan agent > log on > switch from local user to this account, then select the user that will be used for this service. Port on the Palo Alto User Agent configured to receive messages from external devices. an AD account for the User-ID agent. One user-agent is required for each domain and can handle a maximum of 512k users in a domain. https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000CliqCAC&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail, Created On09/25/18 20:36 PM - Last Modified07/29/19 17:51 PM. Time is stored in minutes. What Features Does GlobalProtect Support for IoT? 12:32 AM The service account must have permission to read the security log. That said, PAN-OS 6.0 was end-of-life March 19, 2017. If you don't have Azure AD, you can get a. Replace Local Firewall object (address) with Panorama pushed object? The member who gave the solution and all future visitors to this topic will appreciate it! A message is also sent when one user logs off a host and a new user logs on to that same host while the host is still on-line. User-ID agent to exchange or directory servers. wmic /node:workstationIPaddress computersystem get username, Windows 2003 /2008 / 2012 / 2012 R2 or 2016 Servers, Windows2019(for User-ID Agent 9.0.2 and later). To get the actual values, contact Palo Alto Networks Captive Portal Client support team. In Windows 2008 and later domains, there is a built-in group, Event Log Readers, that provides sufficient rights for the agent. If you are not confident the workstations will respond to WMI probes, set the user ID cache timeout to a higher value since the mapping will be dependent upon the users login events. Palo Alto Networks firewall must be Version 4.0 or higher. In early March, the Customer Support Portal is introducing an improved Get Help journey. By continuing to browse this site, you acknowledge the use of cookies. - edited In this section, you'll create a test user in the Azure portal called B.Simon. Available roles appear in the drop-down list. Thanks for the tip, I thought those two would be compatible but turns out not. Next, create a user named Britta Simon in Palo Alto Networks Captive Portal. If I check the logs on the firewall itself I have following log messages popping up every 5 seconds: pan_ssl_conn_open(pan_ssl_utils.c:464): Error: Failed to Connect to 192.168.5.100(source: 192.168.5.11), SSL error: error:00000000:lib(0):func(0):reason(0)(5). - edited The User-ID agent account needs to be added to the "Remote Desktop Users". To configure the integration of Palo Alto Networks Captive Portal into Azure AD, you need to add Palo Alto Networks Captive Portal from the gallery to your list of managed SaaS apps. I have searched for a similar error but can't find anything close. This website uses cookies essential to its operation, for analytics, and for personalized content. This account needs the user right to read the security logs on the domain controllers. Palo Alto Networks Next-Generation Firewalls, WildFire Appliance Analysis Environment Support, PacketMMAP and DPDK Drivers on VM-Series Firewalls, Partner Interoperability for VM-Series Firewalls, Palo Alto Networks Certified Integrations, VM-Series Firewall Amazon Machine Images (AMI), CN-Series Firewall Image and File Compatibility, Compatible Plugin Versions for PAN-OS 10.2, Device Certificate for a Palo Alto Networks Cloud Service, PAN-OS 11.0 IKE and Web Certificate Cipher Suites, PAN-OS 11.0 Administrative Session Cipher Suites, PAN-OS 11.0 PAN-OS-to-Panorama Connection Cipher Suites, PAN-OS 11.0 Cipher Suites Supported in FIPS-CC Mode, PAN-OS 10.2 IKE and Web Certificate Cipher Suites, PAN-OS 10.2 Administrative Session Cipher Suites, PAN-OS 10.2 PAN-OS-to-Panorama Connection Cipher Suites, PAN-OS 10.2 Cipher Suites Supported in FIPS-CC Mode, PAN-OS 10.1 IKE and Web Certificate Cipher Suites, PAN-OS 10.1 Administrative Session Cipher Suites, PAN-OS 10.1 PAN-OS-to-Panorama Connection Cipher Suites, PAN-OS 10.1 Cipher Suites Supported in FIPS-CC Mode, PAN-OS 9.1 IKE and Web Certificate Cipher Suites, PAN-OS 9.1 Administrative Session Cipher Suites, PAN-OS 9.1 PAN-OS-to-Panorama Connection Cipher Suites, PAN-OS 9.1 Cipher Suites Supported in FIPS-CC Mode, PAN-OS 8.1 IKE and Web Certificate Cipher Suites, PAN-OS 8.1 Administrative Session Cipher Suites, PAN-OS 8.1 PAN-OS-to-Panorama Connection Cipher Suites, PAN-OS 8.1 Cipher Suites Supported in FIPS-CC Mode. Appears in the view only when the device is a pingable. Enable or disable contact status polling for the selected device. Is it possible to disable the certificate check in User-ID Agent 8.0.4? Before you begin, review the release notes to learn about known issues, issues we've addressed in the release, and changes in behavior that may impact your existing deployment. The article explains some of the setup tips for configuring User-ID Agent on Windows. - edited Learn more about Microsoft 365 wizards. Polls the device immediately for contact status. To integrate with the Palo Alto Networks User-ID agent you should be aware of and configure the following items: FortiNAC cannot integrate with Windows User-ID Agent versions 7.0.4 and higher because the Enable User-ID XML API option is not available. The member who gave the solution and all future visitors to this topic will appreciate it! We didn't like this solution and backed it all out. For more accurate IP to user mapping support, disable netbios probing. Prisma Access and Panorama Version Compatibility. In this section, you configure and test Azure AD single sign-on with Palo Alto Networks Captive Portal based on a test user called B.Simon. Make sure the local machine does not have any firewall that is blocking inbound connections to that port. Navigate to services and stop the service. I think this may be left over from when we were trying to implement the integrated user-id agent. The changes are based on direct customer feedback enabling users to navigate based on intents: Product Configuration, Administrative Tasks, Education and Certification, and Resolve an Issue, User-ID Agent - Failed to validate client certificate, ****************************************************, Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises. Select the metadata.xml file that you downloaded in the Azure portal. If you want to create a user manually, contact the Palo Alto Networks Captive Portal Client support team. We are planning to upgrade the User-ID Agent from version 6.0.6-4 to7.0.3-13. You should be able to select users or groups. Features Introduced in User-ID Agent 10.2. Create an Azure AD test user. This website uses cookies essential to its operation, for analytics, and for personalized content. Where Can I Install the User-ID Credential Service? The changes are based on direct customer feedback enabling users to navigate based on intents: Product Configuration, Administrative Tasks, Education and Certification, and Resolve an Issue, Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises, upgrade consideration for collector group in 10.1, Any impact or issues on Panorama-PA5220 v8.1.15 with User-ID agent v10.1.0 installed, Query regarding upgrade consideration in Panos 10.0 for "Address Groups and Service Groups". Start user-agent GUI, Start > Programs > Palo Alto Networks > User Identification Agent in the top right corner, then click Configure. HiTypically, you want to run the agent at the same or lower version than your PA firewalls. In the bottom left corner of the Zone properties page, check the box to Enable user identification. Allow list - subnets that contain users to track. The member who gave the solution and all future visitors to this topic will appreciate it! In this tutorial, you learn how to integrate Palo Alto Networks Captive Portal with Azure Active Directory (Azure AD). The LIVEcommunity thanks you for your participation! ThreePAN-OS arerunning with version 7.1.1,7.0.5-h2 and7.0.2 use the same agent server. The changes are based on direct customer feedback enabling users to navigate based on intents: Product Configuration, Administrative Tasks, Education and Certification, and Resolve an Issue. The LIVEcommunity thanks you for your participation! Palo Alto Networks Captive Portal supports. Log into support.paloaltonetworks.com and download the latest User-Id Agent. The User-ID agent version is 7.0.5-3. You don't need to complete any tasks in this section. Determine which domain (with corresponding domain controllers) the user-agent will be querying. Both settings are under User Identification > Setup > Client Probing on the User-ID agent : In some cases the WMI probe will fail because the workstation may be running a local firewall or it may not be a member of the domain. You install the User-ID agent on a domain server that such as the, Add the Palo Alto Networks User Agent as a pingable device in, In Event to Alarm Mappings, you can map the. Displayed when Palo Alto User Agent is selected in the SSO Agent field.