When I first saw the tickets on your site the price given for these were30 so 60 for two. Order ID [protected] I don't think you've got much to stand on here as you agreed to all of this as part of the service in trying to sell the tickets, I do think it's a little shady if they never told you how much the replacement cost fee would be prior to cancellation; Was there a warning prior to cancellation e.g. In addition, You shall not now or in the future contest the validity of viagogo's Intellectual Property. We will also add VAT on our fees as applicable. This Agreement incorporates by reference the following policies and documents also found on this Site: 7.4 Governing Law. When You purchase tickets on viagogo, viagogo guarantees that You will receive the tickets You paid for in time for the event. https://www.youtube.com/watch?v=mGXViB2y2ys. Tickets may be substituted with comparable or better seat locations with the Buyers approval. CH-270.3.014.628-0 with the registered address: viagogo AG, Rue du Commerce 4, 1204, Genve, Switzerland. I'm Travelling - where and when will I receive my tickets? Nothing in this Agreement is intended to confer benefits, rights or remedies unto any person or entity other than the parties hereto and their successors and permitted assigns. 14th June 2017 - was on hold for 25 minutes then told to email as event was more than 72 hours in advance Please contact me via email or call me. I am disgusted that tickets were sold when they were not there to sell plus not being informed and no tickets or even refund to purchase more tickets. You and We are independent contractors, and no agency, partnership, joint venture, employer-employee or franchisor-franchisee relationship is intended or created by this Agreement. Wanting to cancel sale on viagogo deleted1832113 10 Posted 6th Oct 2017 I put 2 tickets for sale on the website 2 days ago and it was sold after a few hours. "Comparably priced" replacement tickets are determined by viagogo in its sole and absolute discretion. I want my money back how do I go about this? We reserve the right to withhold payment if We have a good faith basis to believe such sales were unlawful or otherwise made in material violation of this agreement. I'm confused. In response to coronavirus, Viagogo published a new COVID-19 policy on its website and added a new term. Except as expressly stated otherwise, all notices to You shall be sent to the email address You provided to us during the registration process. 0. How do I change the email address on my account? We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. You also agree not to separately contact the Buyer at any time for any reason. I bought a UFC ticket from Viagogo around 4th June 2017 and I wasn't able to print the eticket since then, the eticket were a blank piece of paper when I open it on my computer. 5.4 Making Adjustments. As a Buyer, You grant Us permission to charge your credit card, debit card, PayPal account, or bank account for the purchase of the selected tickets. 2.13 Ticket Information. My ticket is for UFC fight night Singapore Section Level 300, Row:, 1ticket. We will cooperate to ensure that violators are prosecuted to the fullest extent of the law. This is unacceptable practice and I will pursue this constantly until resolved. 4.3 Sellers Shall Not Include Promotional Material with Tickets. To register, You must provide your real name, address, phone number, and email address. 5.4 Making Adjustments. I want some kind of compensation and the fact you have had my money for months is totally unacceptable. viagogo charge for cancelling sale. This is so we can promote the sale of tickets and items that You list for sale. 2.3 Username and Password. You will need a username and password to access the Site and use the Services. Please help! I think they should refund the fees, and they should CLEARLY state, along with the very first mention of the ticket price, what the handling fee is. No refunds, cancellations or exchanges will be issued for date or time changes, partial performances, or lost tickets. 6.1 No Warranty. 7.3 Additional Policies. Note that this is separate from any VAT viagogo is required to charge on its fees. Can I buy tickets that are personalised with someone else's name on them? By Posted cordelia movie spoilers In the term oxidizing means whmis. Note that Your payment may be withheld if you violate this clause. Typically, upon the Buyer completing the transaction, We collect payment from the Buyer for the listed price, booking fees, delivery fees, and taxes on our fees. We are not involved in the actual transactions between Buyers and Sellers. To be a member of this Site, You must agree to accept the terms in this Agreement. The Viagogo Platform allows contracts for the sale of Tickets to be concluded. Any unauthorized reproduction, modification, distribution, transmission, republication, display, or performance of the software or the content on the Site is strictly prohibited. However, the next day I received an email informing me that the purchase had been cancelled and I'd receive a refund in up to 10 working days. If (a) a sale is cancelled for any reason; (b) we reasonably believe that you have committed fraud or other illegal act or omission during any buying or selling activity; For Customer Service enquiries, please visit our help centre. You consent to the non-exclusive personal jurisdiction and venue of the courts of Delaware. My event is cancelled or postponed - What do I do? Hello You represent and warrant that any information You provide to us, to other members, or to visitors of the Site (a) is not false, inaccurate, misleading, obscene or defamatory; (b) is not fraudulent; (c) does not involve the sale of counterfeit or stolen items; (d) does not infringe any third party's copyright, patent, trademark, trade secret, rights of publicity or privacy, or other right; (e) does not violate any law, statute, ordinance or regulation, including without limitation those governing consumer protection, unfair competition, anti-discrimination or false advertising; and, (f) does not contain any viruses or any programming that is intended to damage, interfere with, intercept or expropriate any system, data or personal information. mrs browns boys show tickets - no tickets. This is not only immoral but must be illegal under consumer legislation. 3.1 Accurate Descriptions. 16/06/2022 . This will surely increase the credibility of your complaint. [protected]@outlook.com You tried to sell the tickets, a buyer agreed to buy the tickets and then you pulled out "due to unforeseen circumstances"?? I was very annoyed by this as there was no warning and to make the situation worse when we went to the concert on Monday the ticket office said they would refuse our tickets because you had sold them for an unacceptable amount and they should have been 30 which is what they were selling then for on the door. 0 . These Terms and Conditions (including any documents referred to in it) ("Agreement") list the terms of the agreement between you and viagogo Entertainment Inc ("viagogo" or "We" or "Us") for the buying and selling of tickets ("Tickets"), and all other services that We provide (the "Services"). In certain circumstances, you may be required to complete a Dispute Claim Form provide additional information in order to claim a refund. Except for the express warranties stated in this agreement, We provide the software, site and services on an "as is" basis and "as available" basis without any warranties of any kind. I have contacted customer service more than a dozen times without specific answers. Our street address is 160 Greentree Drive, Suite 101, Dover, Delaware, County of Kent, 19904, USA. I demand my money back as they never made the concert due to it being outside on the heat. Note: this address is not the Customer Service address. Hannah Goodbody. 13th June 2017 - email received to say I was being refunded I bought 2 x Guns and Roses tickets for Sat 17 Jun. 2.6 Pricing Formats. We do not guarantee continuous, uninterrupted or secure access to our service, and operation of our Site may be interfered with by numerous factors outside of our control. When We receive an offer by bank transfer, We will check to see if the bank account is valid. On the web site it claims I have been refunded so I cannot send an enquiry. If You do not qualify, do not use the Services. ; . I understand that there might be a reasonable transaction cost associated with cancelling a done sale and I am not trying to avoid it. We endeavour to rearrange delivery with the customer or arrange a collection point. HERE IS THE MESSAGE U SENT - AND IT ISN'T RIGHT THE PARTY RECEIVED THE TICKETS AND WENT - I HAVE THE RACKING NUMBER AND PROOF THEY RECEIVED THEM - NOW PAY ME MY $900+ We may take any action that We deem appropriate in our sole discretion including without limitation issuing a warning, suspending or terminating service, denying access, removing a listing or recommending You edit a listing. Login . In addition, You shall not now or in the future contest the validity of viagogo's Intellectual Property. We often link to other websites, but we can't be responsible for their content. The price of 2 tickets was $290, and the fees were $100 - around one-third of the ticket price. You no longer need to deliver or drop off the tickets and you can disregard any previous communication received regarding this sale. If You do not qualify, do not use the Services. I have taken reasonable steps with my phone calls and emails and have no in my view a helpful response to resolve this situation Our address is viagogo AG, Rue du Commerce 4, 1204, Genve, Switzerland. Tickets came for 25/6/17. 10 Things Most People Don't Know About anyabraddock. viagogo provides a service that allows members who want to buy tickets ("Buyers") to find members who want to sell tickets ("Sellers"). Some jurisdictions do not allow exclusions of implied warranties or limitations on how long an implied warranty lasts, so the above exclusion may not apply to you. Typically, upon the Buyer completing the transaction, We collect payment from the Buyer for the listed price, booking fees, delivery fees, and taxes on our fees. All sales and bids are final. yahoo song song; jennifer oates daughter of warren oates; michelle robinson sid vicious wiki; jobs that make $60k a year without a degree; 310 east chicago street milwaukee, wi 53202; what is a midlife crisis for a woman; florida classic car show 2022. football managers without a . a Split Payment transaction), we collect the payments within 24 hours of the first Buyer completing the transaction. Using the link that viagogo sent me I tried to cancel the tickets but could see no listing on my account, the whole process just takes you round in circles, you cannot contact them if you have no listing but if the problem is there is no listing then you cannot use their online forms. I'm Travelling - where and when will I receive my tickets? You agree that We may report any activity that it suspects violates any law or regulation to appropriate law enforcement officials, regulators, or other relevant third parties. In addition, you will be charged to cover the cost of finding replacement ticket (s) for your buyer. Dear Justin, Unfortunately we have had to cancel your sale 9181945 of your Adele tickets. 2.8 Payment Authorisation. To post a ticket for sale on viagogo You must first register with the Site. 2.7 Making an Offer. Share your photos and videos with others to prove the truth of your words. We will also add VAT on our fees as applicable. When You purchase tickets on viagogo, viagogo guarantees that You will receive the tickets You paid for in time for the event. - online tickets: afrikaans is groot south africa, didn't pay me for tickets sold through viagogo to adelle sale 9181945, Read full review of Viagogo and 1 comment. On termination, Your items may be de-listed if You are a Seller and Your purchases may be cancelled if you are a Buyer. How do I find tickets I've already downloaded? 5.3 Disclosure of Information. 2.1 Requirements. Except as expressly stated otherwise, all notices to viagogo shall be sent through the email form provided on the Site under the Contact Us link. In addition, the Site could be unavailable during certain periods of time while it is being updated and modified. Event dates, times, venues and subject matter, which are listed on the ticket, may change. I would like to have a break down of why this should cost so much and a POC for redress. Closing of accounts or opening and maintaining more than one account does not alter your total liability to us, and we may combine amounts due to us from multiple accounts. I only became aware of Viagogo bad practice when it was broadcast on New Zealand television. Roberta 7252728292 on 18 August 2022 about Viagogo in category Entertainment Company. I bought 4 and spent 440 whilst tickets are still on sale for 40 each. power bi relative date filter include current month; viagogo charge for cancelling sale. Paid ticket prices plus x5 booking fees, plus x5 postage fees to be posted to one single address. You agree that We are not responsible in any way for the accuracy or suitability of any payment of taxes to any entity on your behalf. ; ; Thank you for using viagogo! I confirmed the sale and wanted to ship the tickets over. It's the same with ticketmaster resale, it states it clearly in the t&c's, and it can be a very expensive exercise if you don't go through with the transaction. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. If (a) a sale is cancelled for any reason; (b) we reasonably believe that you have committed fraud or other illegal act or omission during any buying or selling activity; (c) you leave a sale unconfirmed for more than 48 hours and do not Report a Problem; (d) subject to the exceptions set forth in Section 2.10 and 2.15, you aren't able to deliver the exact seats that you listed on the Site or send the tickets (and related passes if any) on or before the Must Ship By Date or you otherwise fail to fulfill the sale of your tickets or related passes; (e) you send incorrect, misrepresented, invalid, fraudulent or counterfeit tickets or related passes for any sale or portion of a sale; (f) You otherwise owe viagogo a specific amount; or (g) You otherwise breach this Agreement or owe Us a specific amount, then you authorize viagogo to withhold payment or charge your Payment Method any amount you owe us and all costs viagogo incurs due to your conduct, including but not limited to, a late shipment fee or late delivery fee, reprinting fee, shipping re-routing charges, the cost of replacement tickets or related passes, coupons, gift certificates, refunds, and other costs required to compensate the Buyer or Seller for his or her bad experience, with a minimum charge of $30 per ticket (or the equivalent in their listing currency). I have contacted Customer Support as your website states 100% guaranteed tickets! Viagogo has advised customers who cannot attend a rescheduled event to. You may find other users information to be offensive, harmful, inaccurate, or deceptive.