bt business contact bt business contact

Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. More about managing faults How you do popular tasks Request a copy bill Request a copy bill Best way to get a copy of your bill is to download one with My Account, or on the BT Business app. We're prioritising our most vulnerable customers so, if your call isn't very urgent, please use our online support or call us back at a later date. Unlike broadband, which works on a shared platform, a leased line gives you a single line all to yourself. BT.com Business My Account Log in Username / Email Password Forgotten login details Not registered? Compare leased line pricing and find the best fit for your business. BTnet is an internet connection dedicated to your business, so you dont need to fight for bandwidth with anyone else. Weve broken down each way you can contact BT so you can choose the best option for you. The BT Broadband forum is filled with useful information and questions asked by other customers. We guarantee we'll carry out repairs within five hours so you can continue with business as usual. WhatsApp us, The quickest and easiest way to contact us. Box 730, Warrington, WA4 6WU, In the drop-down menu, choose Contact BT Business, Then choose the product you want to talk about. Mobile costs may vary. That looks like a residential order number rather than a That means if the business next door is going through a busy spell, you might end up experiencing delays on your network. Lessons BT Business Teach Us So you get the same service, and it could save you time too. Get a BT ultrafast fibre broadband deal today and bundle your TV. Weve even listed the BT opening hours so you dont make a phone call for nothing. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. This means no annoying lag or delays. We needed to save money for the good of the Gosport and Fareham Academy Trust. There are no limits to what people can do when they connect. Your order number will look like one of these. Downloading the BT Business app is the easiest and smartest way to manage your BT Business account on the go. again. Its consistent, reliable connectivity for your business. Save your business 216 by locking in our Fibre 76 (broadband only) offer at 25.95/month (was 34.95) until April 2024. If anything happens to your internet leased line, we offer 24/7 support to get your business back on track. Weve got your order request and will be in touch soon to complete your order. A business leased line, on the other hand, is a dedicated line just for you. We aim to respond to your email within 48 hours - excluding weekends. From a higher volume of video calls than ever before, to cloud-based applications that need a solid line, the way we work has changed in the new hybrid world. To use BT live chat, it's recommended that you sign-in to your BT login so that your information is easier to access by the BT live chat representative. Search The Phone Book from BT to find contact details of businesses across the UK. Get our fortnightly round-up of the best deals, reviews and money-saving tricks! Our SME solutions are for you. You'll get a PDF file to keep and print out. Location. Whether you run a small or larger business, we have a BTnet solution for you. If you've got a BT TV or BT Sport subscription, you will need to speak to the BT TV and Sport specialists with your enquiry. A pop-up will open and youll be connected to the BT Virtual Assistant who will take some basic information before transferring you to a BT live chat advisor who will be able to help you. Starts with 5 or 6 numbers, followed by 6 numbers. Discover solutions that are built for your business, whatever you do. We always aim for 100% target availability, but sometimes things do go wrong. Running cloud-based applications. We may receive commission from selected partner providers on sales of some products and/or services mentioned within this website. If the system doesn't recognise what you've said, you will be able to choose from the options menu. Rest assured that your call is really important . Available 24/7. Our SME solutions are for you. From high-definition Teams and Zoom meetings with colleagues to crucial customer support, never miss an important call or conversation again. Simply follow the instructions below to get your BT Broadband problem fixed without listening to hold-music. We offer reliable connectivity, but sometimes faults do occur. Contact | Business Broadband & Internet help | BT Business Business help Broadband & internet Contact Broadband & internet Popular Commonly asked questions Setting up Get up and running Using Making the most of . The good news is that BT has a strict complaints Code of Practice thats Ofgem approved, so you can rest easy that your BT complaint will be taken seriously. By reporting a fault online, you use the same tests that our advisors would talk you through if you called us. If you're calling from you BT Mobile phone number, you can also just dial 150 instead of the full number that is listed in the contact table below. You can use the BT Business WhatsApp to help with the following kinds of queries: The services and products mentioned on this website may only represent a small selection of the options available to you. Download it now to be totally on top of things: View, pay, and download your bills. Tavis House London WC1H 9NA | 020 7820 6770 . To quickly and securely report faults with BT Business broadband, phone line, email or Cloud Voice services, first log in. You should never need to contact BT Openreach unless youre reporting an issue with street furniture such as telegraph poles, fibre cabinets, etc. Contact BT . View bills, set up and manage devices, check service status, speed and much more. You can do lots of things without picking up the phone. The BT Business live chat is available Monday to Friday from 8am to 6pm and you can access it by following these simple steps: If BT live chat is available for your enquiry, you will see a button marked Chat now. Unfortunately, BT's phone system is not well designed. Got up to 250 employees? Search The Phone Book from BT to find contact details of businesses across the UK. Contact BT for help and support with your BT broadband, TV, home phone or mobile. Well need your site address and postcode, and an overview of what youll be using your connection for. When you run the tests online, well ask you simple questions, and let you know how well put things right. Don't worry, if you don't have the details of these accounts you can still track Achieve a smarter digital future with our technology and business solutions for public sector providers. Tracking your BT Business order online MiCloud UC and CC order enquiries: 0800 345 7984 Monday-Friday 09:00-17:00 MiCloud and MiCloud Advance order enquiries: 0800 181 556 Monday-Friday 09:00-17:00 All other order enquiries: 0800 800 152 Monday-Friday 08:00-18:00 i Track your order online - no need to call Popular FAQs Your fault reference number will look like one of these: Starts with VOL followed by three numbers, a dash and eleven numbers, Starts with one number followed by a dash and nine numbers. Mobile costs may vary. Small and medium businesses Got up to 250 employees? For example you could say "bill enquiry" to be put through to the BT Business billing department, or if you have a technical issue you could say "report a fault". T&Cs apply. Starts with two letters followed by six or seven alphanumeric. Try contacting support if you still can't track your order. Mobile costs may vary. In some cases, BT might need a little time to investigate your complaint and find the best course of action. Sorry, something went wrong. Sharing files. Selectra encourages you to carry out your own research and seek advice if necessary before making any decisions. Its as simple as sending a message, answering a few verification questions, then getting your BT Business problem solved. From top tech articles to new events coming your way, and from cases studies to digital transformation inspiration, find it all in one place. Get in touch Call us Live chat Arrange a call back Your details First name * Last name * Company name * You'll find it on your bill. Weve laid out a new set of commitments in our first business charter, showing our customers BT is serious about helping UK businesses and the public sector in the world of ever-changing technology. Enjoy matching upload and download speeds of up to 100Mbps for a fixed monthly fee, with a 100% availability target so you'll always have that speed you need, when you need it. Download it now and use your device to be totally on top of things: View, pay, and download your bills. When you have team members working from different locations, a connection you can rely on is more important than ever. Its quick, easy and available 24/7. Contact sales. Prices ex VAT. Monday-Friday08:30 - 17:00Free from UK landlines. Cookies used for marketing and advertising purposes. Download our Service Level Agreement to find out more. You can also track a fault using a phone number or service ID like these: Starts with 07, followed by nine numbers and no gaps, Starts with CV followed by eight or nine numbers, Starts with FB followed by two letters and seven numbers, Starts with 062, followed by eight numbers and no gaps, We have detected additional accounts have been added since you last viewed your About BT Our Executive Committee The Executive Committee provides input and recommendations to assist the chief executive with strategy development and operational management. Message. We're sorry but you need to use a different order tracker for that reference. Business growth needs a rock-solid infrastructure. Choose your leased line plan Compare leased line pricing and find the best fit for your business. Data privacy and security practices may vary based on your use, region, and age. If your requirement is for IT hardware, software and solutions and you don't have a usual IT Specialist, or you don't know their contact details, then please email sales@businessdirect.bt.com. Help and support; Contact BT; Back. Price quoted only available on a 5-year term contract and applies to new circuits only. Theyre available Monday to Sunday 7am - 10.30pm and you just need to go to the BT Broadband Help page on the Broadband Provider's website to begin. Make sure youre always connected with mobile, broadband, phone systems and more. Create an account Are you an EE Mobile customer? If you're a BT Mobile customer and need help or support, you can call the number in the table and follow the IVR options to reach the right department as quickly as possible. Our BTnet platform is custom-built to provide your VoIP technology with super-low latency. You need your billing account number. BT Business App Save time, manage your account, and check your services at your fingertips Every single time. Faults and Orders dashboard. All connections are subject to survey. track your order. Requesting a copy bill Check service status All day, every day. Choosing a BT phone number or contact method is important to get a better customer service experience. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. With an ultra-low latency network, theres no delay when it comes to voice traffic, and we use Quality of Service prioritisation to offer business-grade calls with no delays or dropouts. Search The Phone Book from BT to find contact details of businesses across the UK. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. But its not mandatory, anyone can quickly begin a BT live chat conversation by following these steps: We should point out that not all products and services from BT have the option for live chat. If you add all your accounts Price subject to survey and location. By phone 0800 800154. Designed for 250-4,000 employees, our scalable broadband and mobile packages grow with your business so youre always connected. Set up and alter your Direct Debits. Otherwise, please make sure you've got a business reference and try again. Best if you're on your mobile. If it's for your home account visit BT for the home. To contact us by live chat, email or phone, visit: Residential customers You're currently on the BT Business website so if you need phone numbers or chat for your home account, please contact BT on our home website. BT Business Care @btbusinesscare We're here to help with any questions about your BT Business products or services, 8am to 8pm Monday to Friday. Terms and Conditions apply. When you have a broadband connection, you share your bandwidth with others. The solutions we sell are integral to modern life. Hosting video calls. Available 24/7Free from UK landlines. Log in to My EE BT Business app Instant account access View bills, set up and manage devices, check service status, speed and much more. A digital phone line for voice, video and messaging with in-depth analytics, automatic call routing and an online portal, A dedicated connection at our lowest ever price. BT Cloud Voice combines the features of a traditional phone with the flexibility of the cloud. Weve updated our BT Business privacy policy. Subject to credit check, business registration and a 5-year minimum term. Representative Office. The Executive Committee assists the chief executive to: develop group strategy and budget for approval by the Board Read more about our network latency here. From backing up data to sending hefty files, the UKs no.1 dedicated leased line can handle it all. It is chaired by the chief executive. You can also find the BT opening hours so you dont call when the lines are closed. Mobile costs may vary. Broadband not working properly? By email Send message We aim to respond to your email within 48 hours - excluding weekends. In order to view the dashboard you will need to add If you have a dedicated IT Specialist, please contact them using their direct phone number, or by email. We're here to keep your teams connected as the trusted partner of businesses around the globe. Our purpose is as simple as it is ambitious: we connect for good. 0330-123-4567 from a mobile The fastest way to get through to the right person on the BT Business phone number is to simply say what you need help with. We use Direct Private Peering, so traffic doesnt pass over the public internet, and our low latency network minimises lag for unrivalled performance. If you need help quickly, use the other contact options. If you have a fault, you can find out whether it also impacts others by checking the service status in your area. New BTnet EAD customers only. How does BTnet work with cloud applications? If an engineer needs to fix the fault, you can choose the best time for them to visit. Be confident about transforming your business. If your problem is more complex and requires an engineer visit, BT Broadband will contact you in less than 15-minutes to book a slot thats suitable for you. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. The Future is Now: Combat sophisticated cyber-threats with smart technology and continuous staff training. You can request your BT complaint to be escalated at any time, but it is often better to allow a little time for BT to look into your complaint before you escalate it. 0 to 5 employees,250+ employees,6 to 249 employees. T&Cs apply. However, weve compiled a list of the most common BT phone numbers so you can quickly find the right one for your query. WhatsApp us, The quickest and easiest way to contact us. You can do lots of things without picking up the phone. We're one of the world's leading communications services companies. Here's how we'll help put things right. BT Business App Save time, manage your account, and check your services at your fingertips BT One Braham Braham Street, London England E1 8EE Get in touch via our contact form or ring us on: + 44 20 7356 5000 (general enquiries only) Show location on Google maps Billing enquiries Visit our Billing FAQ page. Log in to report a fault Register for My Account Reporting a fault - what happens next BT Business broadband, phone line, email or Cloud Voice services not working properly? These cookies allowed us to study how users navigate on the website. Whether your sites are in the same town or further away, keep your teams close with intelligent networking solutions. Downloading the BT Business app is the easiest and smartest way to manage your BT Business account on the go. Phone line not working properly? More information and review your options. We have the UKs biggest network, delivering unrivalled coverage, capacity and resilience. Bring your people together with tools for easier communication and collaboration, and power their productivity with our customer contact solutions. Its really that simple to contact BT Broadband by SMS. 4190816 EEE producer registration number : WEE/AH0065TW Need some help with a BT product or service? Search The Phone Book from BT to find contact details of businesses across the UK. If your BT complaint is still unresolved or you feel that it wasnt dealt with appropriately at the first step, you can ask for your BT complaint to be escalated. I understand that any big company has large numbers of employees. BT Group is one of the UK's largest businesses, directly employing more than 80,000 people across various brands, including EE and BT Business. If you're on your computer, you can download WhatsApp for Desktop. Well work with you to develop a tailored package that meets your needs, from super-fast 5G to hardware and devices to keep your whole team connected, no matter where theyre working from. Weve teamed up with Google to offer free training and one-to-one mentoring, to help you connect with customers and take your business to the next level. Adjust your speeds to align with your needs: it's internet that grows with you. 08:00 - 18:00. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Suitable for smaller businesses who need more than what broadband can offer. Get answers to all your questions here. Get TalkTalk today for fast and cheap fibre broadband. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. This price does not include in-life modifications, upgrades, or moves on existing services. BT Openreach will only ever deal with your provider, however, you can read our BT Openreach Guide to find out how to contact them as well as other useful information about BT Openreach. And if you do experience service stops, well provide money-back credit. Tl: 0800 9177550 https://www.bt.com/media-enquiries Address 1 Braham Street London E1 8EE Customers If you are a customer, please call our customer service number Tl: 0800 800 150 Share this release BT Group to combine Enterprise and Global units to create BT Business Subscribe to news Its quick, easy and available 24/7. You can contact BT Broadband customer service via several channels, and it all comes down to the product you have with BT - Regular Broadband or BT Full Fibre. Also, if you cant see the button, but you see the box Message us it might mean that BT live chat is either not open or its been temporarily disabled due to long wait times. Want to write to us? When you place an order, you can keep track of the progress and when you can expect it to arrive or be installed. Best if you're on your mobile. This can be done in the following ways: When you initially make your BT complaint, the provider will do its best to find a solution right away. Whatever industry youre in, weve got tailored solutions to help your people work smarter. Below are the BT Phone numbers you can use to get through to discuss your BT Cloud or Email accounts, as well as getting help with any suspicious calls, emails, or texts that your might have received. BT broadband complaints. The Phone/Broadband/Fault Reference Number you have entered is invalid, please try Popular shortcuts Order number Track a fault Report a fault Our activities added 24bn to the UK economy. Phone lines Featureline & Embark Cloud Voice Express ISDN30/30e 08 & 09 This means finding the right BT phone number can be more difficult than you first thought. The quickest and easiest way to contact us By phone 0800 800 156 Monday - Saturday 08:00 - 18:00 Free from UK landlines. Simply follow the instructions below to get your BT Broadband problem fixed without listening to hold-music. Related Types of Business | Related Locations. Dont miss our hassle-free ways to help yourself. Discover wholesale, strategic digital transformation, designed for your business and its wider goals. If you want to track a home order, click the button below. Safety starts with understanding how developers collect and share your data. That means you get fast, reliable speeds. Discover solutions that are built for your business, whatever you do. If youd rather just get out your smartphone and send a message, BT Broadband have this as a contact option. All prices exclude 20% VAT. It was ten times as fast for half the price. This will involve a complete review of your complaint to make sure nothing has been missed. Choose from BTnet Express, perfect for smaller businesses, starting from 195 a month, or BTnet with matching upload and download speeds of up to 10Gbps. Keep your business, data and people safe with BTnets optional security add-ons including a firewall, file back-up and storage, and threat detection and prevention to ward off potential cyber-threats before they become a problem. We aim to fix any faults within five hours day, night, or weekends. Website. How to Buy an Online Listing . BTnet Express From 50Mbps Ideal for smaller businesses If it's simply a complaint that you wish to make, then these are the numbers you need: 0800-111-4567 from a landline. We are processing your online BT Headquarters For corporate enquiries only - call or write to us at our registered office: 020 7356 5000 BT Group plc 1 Braham Street London E1 8EE Registered in England and Wales No. BT | Business | MyOffice You are here: MyOffice Rate this page Click links below to log in My email Read your new messages Go to inbox > My bill Forgot to pay your bill? From networking solutions to link your locations, to security systems to protect your business, were here to help you kickstart your digital transformation. Report a fault online to put things right. It's not just quicker to view bills and track orders, you can even test the speed of your broadband. Live chat, phone or email for business billing enquiries, No matter how hard we try, we don't always get things right first time. This is just a tiny fraction of the information contained on BT Business' contact page! If your broadband is struggling to cope with demand, then you need an internet connection that can keep up the pace. A BTnet Leased Line not quite right for you? Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Starts with VOL followed by three and eleven numbers, Oops. By continuing to browse, you accept the use of cookies. Change your UK billing address. Has hybrid work affected my offices bandwidth needs. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Its not just quicker to view bills and track orders, you can even test the speed of your broadband. In the latest release we've fixed some bugs to improve your experience using the BT Business app. Click on the button below to track the parent order. Suitable for larger businesses in a range of different circuit options, BTnet Ethernet access offers a fast connection for data-hungry businesses. Dont miss our hassle-free ways to help yourself. This is a great resource if youre trying to solve your problem as it's very likely someone else had the same problem and got a reply with the solution. a fault or order with your fault or order references. Get BT email help to manage your BT email account, learn about security, setting up, logging in and how to reset a password. business If you need help quickly, use the other contact options. If you're having trouble with your Broadband, the first thing you need to do is to run a few checks on your BT Broadband router. Not only that, you can also contact BT business in the following ways: To get in touch with BT Business by phone, there are several numbers and IVR options to choose from depending on the nature of your call and also what kind of business you are. Mobile costs may vary. Online, report a fault with your broadband, phone, or BT email. That means you get fast, reliable speeds. We have a range of ways to get in touch for new and existing customers.