grailed buyer wants refund

Yes, you can request a refund on Grailed. If you've opted to use Grailed Payments: The fees will automatically refund when the refund to the buyer is completed. Heres how to file a claim: Log in to your PayPal account. You have to sue us in NYC. I did not specify the sizing or the material in my product description but it was authenticated by Grailed. Offer and Acceptance. Heres how to start a dispute: Log in to your PayPal account. Moreover, transactions conducted outside of the Services are not eligible for any protection provided by Grailed or the Grailed Purchase Protection (defined below). The bank is currently processing your refund, You can expect this process to take three to five business days, Your money should already be in your PayPal balance or in your bank account, Your refund is sent, but the bank hasnt yet cleared the payment, You can expect this to take another three to five business days, You can expect to wait for another three to five business days until the money shows up in your account, Of course, you can always get in touch with. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Dont refund. You may not (and shall not permit any third party to) create, post, store or share any User Content that: Enforcement. Returns 19. Process and Remedy. An avenue for Grailed users to ask each other questions, offer tips for buying and selling, share steals, discuss favorite purchases, and build the community. Although the process is more informal, arbitrators can award the same damages and relief that a court can award. What follows are some ground rules all Grailed users must agree to: If you have any questions about or suggestions to these Terms, please contact us at help@grailed.com. Product Listings. Any prices of Products included in any Product Listing are set by the applicable Seller that provides the Product and are subject to change. As such, we each independently determine the purposes and means of processing Buyer data and therefore are not responsible for your use of Buyer data. Additionally, if you share User Content, you must be able to edit or delete it, and you must edit or delete it promptly upon our request. The most common type of fake is a counterfeit item. As limited by the FAA, these Terms and the JAMS Rules, the arbitrator will have exclusive authority to make all procedural and substantive decisions regarding any Dispute and to grant any remedy that would otherwise be available in court, including the power to determine the question of arbitrability. Reddit and its partners use cookies and similar technologies to provide you with a better experience. You should file a Missing Mail claim with your local postal service, or contact your local law enforcement to file a report of Stolen Property. Grailed is a great place to sell men's wear. Is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory or fraudulent; Would constitute, encourage or provide instructions for a criminal offense, violate the rights of any party or otherwise create liability or violate any local, state, national or international law; May infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party; Contains or depicts any statements, remarks or claims that do not reflect your honest views and experiences; Impersonates, or misrepresents your affiliation with, any person or entity; Contains any unsolicited promotions, political campaigning, advertising or solicitations; Contains any private or personal information of a third party without such third party's consent; Contains any viruses, corrupted data or other harmful, disruptive or destructive files or content; or, In our sole judgment, is objectionable, restricts or inhibits any other person from using or enjoying our Services, or may expose, Copyright Complaint Policy (Copyright Infringement Policy). Grailed will determine in its sole discretion whether to issue Seller a credit after an investigation. He paid and everything and i got the package ready to ship tomorrow but he hits me up claiming the pants look off ( they were purchased through farfetch and are 100% authentic ) and wants a refund or he says he will file a claim through paypal. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Sellers must pay Grailed a commission on the total transaction amount received by a Seller (including VAT, if any, and shipping costs) in respect of any sale of a Product through the Services. Modifications; Holds; and Maintenance. The commission will be deducted from the funds transferred to Sellers by Buyers through the Payment Processor applicable to that transaction. Claiming your money back for a dissatisfactory purchase often seems like too much work, so you let it go. Seller is responsible for the contents of their parcels and must comply with all terms and conditions of the shipping carrier. When you make an offer for a Product, YOU ARE COMMITTING TO PURCHASE THE PRODUCT, YOU ACKNOWLEDGE THAT PAYMENT FOR THE ACCEPTED OFFER PRICE BECOMES DUE AND PAYABLE AND WILL BE TAKEN FROM YOUR PAYMENT METHOD OR YOU WILL BE DIRECTED TO COMPLETE THE CHECKOUT PROCESS (AS APPLICABLE IN YOUR JURISDICTION). Main Menu Reply [deleted] Don't post porn, spam, offensive stuff, or unlawful stuff. You may report the issue through the Services or by emailing help@grailed.com within ninety (90) days from the day of purchase. If you reopen your canceled account or create a new account, you agree to be bound by the current version of the Terms. Bloomingdale's . If the Buyer claim is eligible under the Purchase Protection, Grailed will reimburse the Buyer the amount owed on the Seller's behalf. The buyer disputed the payment on PayPal claiming the product was not as it was described and I responded to him with "I'm very sorry that it didn't work out for you but I do not accept returns. Thereafter, if a Buyer is unable to get resolution from the applicable Seller and PayPal (if applicable), Grailed may offer a buyer protection program for eligible purchases, to ensure that Buyers get their money back ("Purchase Protection"). Apply for Your Grailed Refund Through PayPal, Pick the transaction you want to be refunded for, Scroll to the bottom of the page and select, Clarify whether you have received your item, Enter the amount youre claiming back (full or partial), This Is How DoNotPay Can Secure Your Grailed Refund, Provide details about the transaction in question, Contact your bank and send the chargeback request, Attach the Visa or Mastercard rules and policies in accordance with the, How To Check the Status of Your Refund Request on PayPal. Luckily, DoNotPay can assist you with filing a claim and demanding your money back. There are a few reasons why Printify shipping is so expensive. Click Resolve a problem in our Resolution Center at the bottom of the page. Click the item you want to dispute and click Continue. To do so, please contact Grailed support through the help center. Click I didnt receive what I paid for and click Continue. Click the Once you have logged into your Paypal account, you have to go to the " Activity " tab in the navigation bar. 11. eBay. 1. The buyer sent me another message today and threatened me with, "Your account will be shut down." and our Privacy Policy. Keep on reading to find out which method suits you better. If you have purchased an item on Grailed and would like a refund, you may request one within 48 hours of the transaction. Seller Initiated Refunds. Our chatbot will gather the required information about your legal issue with Grailed from you. Founded in 2018, Grailed has quickly amassed over. Buyer wants a refund. If you receive an offer, you can accept, counter, or decline that offer. You have to agree to this process to use. Buyer wants a refund . We do however collect taxes that we are required by law to collect. Tbh I'm kind of annoyed and don't really want to. Hello, i sold vintage tee for some $$$, but buyer changed his mind and wants me to do a refund for him. How do I add shipping to Grailed? You also agree that the Grailed Parties will have control of the defense or settlement, at Grailed's sole option, of any Claims. Log in to your PayPal account to check the status of your refund request. To claim a refund on Grailed, go to the PayPal website and log in to your account. If you purchased something on Grailed and the item does not fit to your expectations, the seller may not be required to accept a return. It can take up to 10 business days for a refund to appear on your credit card statement. Release. The Services are accessible to certain international Sellers and Buyers. If you paid with PayPal, it may take up to 30 days for the refund to appear in your account. Click Continue. Sit back and relax while we do the work. As a Seller, you agree that: (a) you are solely responsible for the accuracy and content of any Product Listing, including its lawfulness; (b) you agree that you have all rights necessary to sell your Products; (c) you will not list or sell any counterfeit Products; (d) we cannot guarantee exact Product Listing durations; (e) we may modify Product Listings at our sole discretion; (f) we reserve the right to delete any Product Listings for any reason upon notice to you; and (g) a Product Listing is not guaranteed to appear or not appear in any particular search and browse results. In addition, Grailed takes measures to protect its users, such as verifying the authenticity of all items listed for sale and offering buyer protection. Commission rates are subject to change at our sole discretion, upon notice to you. Grailed. Click File a Claim and click Continue. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAWS, GRAILED EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. Am i obligated to refund them if they request a refund? Submit the return shipping request form, along with proof of your return within 30 days. Consumers complaining about Grailed most frequently mention customer service and buyer protection problems.Grailed ranks 33rd among Used Clothing sites. Value 23. Seller may report the issue through the Services or by emailing help@grailed.com within ninety (90) days from the day of purchase. Please be sure to select a trackable return shipping option that is within $80 or less to ensure you can be reimbursed for the full cost. Our third-party Payment Processors may charge you other fees, in accordance with the terms of use of such Payment Processors. There are definitely fakes on Grailed. Amscot Cash Advance Requirements?- How It Work. Generate and fill out the needed legal documentation, Create a script with the most suitable argumentation you should use in court, As a testament to our contributions to increasing legal access, DoNotPay was awarded the 2020 Louis M. Brown Award for Legal Access by the. link to Why Is Printify Shipping So Expensive? License to User Content. In the rare case where something does go wrong, all transactions conducted through Grailed are fully protected. All offers through PayPal are binding, which means a buyer is obligated to purchase an item if their offer is accepted. Grailed will review your request and may issue a refund if they determine that you are eligible. 13. Are you looking to sell your designer shoes, but not sure where to start? This post may contain affiliate links, which means we may receive a commission if you purchase through our links. Grailed is one of the largest online marketplaces for brand new and used clothing pieces that are curated to tailor men's styles and preferences. Please reach out to the applicable payment processor with questions, concerns, or support issues. Privacy Policy. Returns may only be eligible if the seller's description inaccurately described the item in terms of authenticity, color, condition, fabric, and measurement. Seller Promotions and Seller Generated Offers. At the time, Gupta said, the community fawned over duck chinos, jeans by Pure Blue Japan, and Self Edge was the holy grail of stores. We want our sellers to build their own customer service experience, so we let you be the first point of contact with dissatisfied buyers and choose to issue refunds. Our AI-powered app enables you to file a claim without talking to customer service representatives or wasting time on various websites. All you need to do is input your return address into your address book via the Settings page. Counterfeiters will often create fake versions of popular items and try to sell them for a lower price. Do not stop. You grant Grailed a perpetual, irrevocable, nonexclusive, royalty-free, worldwide, fully paid, and sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly perform, and display your User Content and any name, username or likeness provided with your User Content in all media formats and channels without compensation to you and to perform automated scanning of the User Content to improve targeted searching and advertising. Access DoNotPay from your web browser and let us help you save your precious time, money, and effort. On occasion, Grailed may (in its sole discretion) aggregate Seller discounts and promote them through our websites, apps, and emails. However, it is generally considered good customer service to do so, especially if the buyer has a valid reason for requesting a refund, such as receiving an item that is not as described. Our app will gather all the relevant data for you and then: Much more straightforward than doing everything on your own, isnt it? Sellers may choose to reimburse or refund a Buyer. It is important that the information associated with your, We also ask you to help us fight bad actors by letting us know of suspicious activity, For more information about off-site activity go, This section describes how to list a product on. We can use your suggestions to improve and change our services. In addition to the disclaimers listed in Section 15 below, you agree and acknowledge that with respect to any purchases of Products (a) the sale is solely between Buyer and Seller and Grailed is not a party, unless Grailed directly lists a Product Listing; (b) Buyers and Sellers are responsible for investigating and resolving disputes (including returns and refunds of any Products purchased); (c) Grailed is not and will not be responsible for the acts or omissions of any Payment Processors, including any failure or refusal by them to process a transaction; and (d) Grailed will not be liable for any unauthorized or failed transactions (Grailed's enablement of a transaction does not mean that a Buyer has sufficient funds, or that the transaction will be authorized or processed). When a Seller runs a promotion or discount, Seller is obliged to follow all laws (including consumer protection rules) that apply. sweet potato sushi roll calories. Click Continue. All offers sent on Grailed are binding, which means a buyer is obligated to purchase an item if their offer is accepted. For mediation through CEDR, the parties will pay their share of mediation costs, and under certain conditions such fees may be refundable to you, depending on the outcome of the mediation. If you have any questions, please contact, We respect copyright. Continue with Recommended Cookies. Binding offers are all other offers. If you are not satisfied with your purchase, you may request a refund within 7 days of receiving your order. There is no one-size-fits-all answer to this question, as everyones level of trust may vary. Scroll down on the transaction details page to view the following: 4. If he has no proof of inauthenticity outside of it feels different then he has no right to a refund. . and United Kingdom, we are considered separate and independent data controllers of the personal information of Buyers. Yes, there is seller protection on Grailed. Enter the amount you want to refund. Buyer Responsibilities. If the seller doesnt resolve your problem, you can escalate the dispute to a claim. When scrolling through pages and pages of product, you're bound to come across some of the most coveted collabs and releases of the last few seasons. Find the sale in your recent activity and click on the 'Payment from' transaction. We love having you here and cannot wait for you to discover all the treasures, or "grails", we have to offer. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. To start a PayPal claim, you will need to log into your PayPal account and go to the Resolution Center. Include your order number and the reason for requesting a refund. 12. Log in to https://www.paypal.com/us/home 2. We want these terms to be easy to understand, so we added some simple summaries throughout. if youre dissatisfied with your purchase or if you didnt receive the item at all. Would it help my case to just screenshot this and report it to PayPal? Please note that parental control protections (such as computer hardware, software, or filtering services) may be commercially available to assist you in limiting access to material that is harmful to minors. For more information, please see our You will then be asked to confirm that you want to cancel the offer. For full details, read our eBay Money Back Guarantee policy. Still, there is a way to get your money back if youre dissatisfied with your purchase or if you didnt receive the item at all. If a buyer requests a refund on an item they purchased from you on Grailed, you are not required to provide one. Close. I GOT SCAMMED ON GRAILED AGAIN! Sometimes sellers will be given the ability to offer discounts and promotions in their shops. Tell him you accept no returns. Ill be returning the item go ahead but you wont get a refund lmao. So earlier today i sold some kappa track pants. The only two ways to get your Grailed refund is through DoNotPay or PayPal. Just another site grailed buyer wants refund We may revoke this authorization at any time. Yes, you can cancel a Grailed offer. and let us help you save your precious time, money, and effort. We and our partners use cookies to Store and/or access information on a device. There are a few things you can do to find trusted sellers on Grailed. Welcome to Grailed! By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Grailed will determine in its sole discretion whether to refund a purchase under the Purchase Protection after an investigation. Sales and coupons may not be used for fee avoidance. In the event someone open's a claim, please let us know so we can investigate further by shooting an email to help@grailed.com MantraJin 2 yr. ago buyer wants refund So earlier today i sold some kappa track pants. With over 500,000 members worldwide, Grailed has built a strong community of fashion enthusiasts who are passionate about quality clothing. The pros of Grailed: and our If the buyer wins the claim that they've opened, you will have the opportunity to appeal it. You agree to pay all fees, costs and expenses associated with defending such Claims (including attorneys' fees). If things go really wrong, this is the process we will use to litigate the issue instead of going to court. Am I required to refund him even though the item was as described.