Did they finally move on? Beware! We needed a cab to our hotel from the airport. Therefore we are being charged a higher maintenance fee and receiving a lesser accommodation exchange with RCI. FBI are investigating on that matter for international crime. The Sunset Group is headquartered in Miami, FL but owns and/or manages properties in the Quintana Roo region. This never happened, so we wrote several additional emails to this firm. The company has been doing business since 2012, concentrating on cancelling your mortgage balance and timeshare maintenance fees. They started out at $300K for 4 weeks, plus you pay $99/per person per day every time you come, plus $1000 per year per week maintenance fees. They can contact you with the name of "Marketing for Sunset Group" or "m4sunset" and promise you the all the best of Cancun. 10 Lote 13-B, Zona Hotelera, Fraudulent charges on credit card and fraudulent timeshare contract. Or you can fill out or form on the right side of the page. My credit score got dinged by 150 pts slowly climbing back up. then they wanted to combine 2 contracts in 2018 into one and sell us more perks. These same complaints can be found all over the internet on various forums and review websites. You can explore this all the more effectively by reading past timeshare exit reviews. I live in Australia. There was an arbitration between my bank and the merchant bank and the case was resolved in my favor so the bank permanently credited the money back to me and that money was charged back permanently to the merchant . However, according to a past lawsuit filed by the Welk Resort, here it is mentioned the company would charge fees of $5,000 or more for their services. this triggered my PTSD. These cookies will be stored in your browser only with your consent. We have the same story as you. The city last year disqualified the group originally selected by the Community Redevelopment Agency (CRA) board to run . Here are some other tips to keep in mind so you avoid similar scams in the future: Do not use companies that lack an online presence, especially if they dont even have their own website. I was in suspense. - sunsetsales@sunset.com.mx. If there is a lawsuit, let me know guys, I was a victim too. Legitimate Exit Companies that Buy Timeshares? Many people believe that these properties are wonderful and perfect for a holiday, but soon realize they made a mistake in purchasing from this company. Don't let them get away with it! Let the truth be known! They refused to show me these mysterious rules. Marketing 4 Sunset group took advantage of us and I beleive they are taking advantage of thousands of Americans! I would be very interested in a class action lawsuit also. How To Cancel a Manhattan Club Timeshare? How to Get Rid of a Timeshare in Florida? if it was a scam there would not be more than 20, 000 happy members of this group, it is not a scam, you have to use correctly your opttions and the ones who do so, have an amazing expirience with their purchase. The document they show is a complete fake. Some of the lies: Timeshare Compliance claims they provide timeshare exit services for frustrated timeshare owners who want to get rid of their timeshares. The first thing you need to watch out for is the timeshare sales pitch. 15 Steps on How to Cancel a Timeshare Contract? I asked that if I decided I didn't like the "private residency" after using it a year or two from now, and since they claim these "private residencies ONLY go up in value" would they agree to buy it back from me at the same cost I paid. Weigh the pros and cons carefully before making a decision. www.sunsetscam.com. If youre interested in finding a timeshare exit company that wont scam you, take a look at our homepage. These lawsuits are often complex and can take years to resolve, but you may be able to get your money back if the lawsuit is successful. Guess what? In addition to these serious issues, other problems noted, included: Our goal is to make it simpler for you to explore your options. We are Americas #1 Timeshare Exit Resource. You mean to tell me that I was suppose to sit in my hotel room reading documents during my vacation. Now the Sunset Group threatens us with a collection agency and is attempting to ruin our credit. The contract also says a sale or transfer may take "60 days to a year and even that is not guaranteed." If youre set on going the DIY route, know that it will likely be a long and difficult process. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. I basically told the woman on the phone that I was reading posts about them and they were not good. Sunset World Resorts & Vacation Experiences review: Sunset World Resorts & Vacation Experiences - Terrible company. The contract referenced a set of "rules" that we had to follow and says we agreed that we were shown the rules and agree to them. We hope this article has been helpful. Mr. Hernandez and another sales associate presented us with a copy of a document entitled Marketing Agreement, which he claimed waived our rights to cancel our contract, even though this waiver is not implicitly or explicitly stated in the Marketing Agreement document, and directly contradicts Mexican consumer law, which states that the right to cancel a contract cannot be waived. I wanted to cancel but my wife wanted the SUV for the week. I'll keep you posted on how it turns out for us, but so far it is not looking good! My fianc and I were suckered into purchasing a "vacation package/timeshare" and absolutely can't believe that we fell for this! As our team reviewed the website, the first thing we came across is the no up-front fee required . It's such a shame that these crooks are taking advantage of vacationers. While its not easy to find information on how to get out of a Sunset Group timeshare, it is possible, and you have options. Consumer complaints and reviews about Sunset World Resorts & Vacation Experiences. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report Ripoff Report Investigates! We protect your data. These specialized businesses are designed to help get you out of your contract, usually for a fee. Im praying one day there will be a law suit against them. Hire a Legitimate Timeshare Exit Company. Mr. Muldowney agreed to help us facilitate our request to terminate our contract, but when we had arrived at the office later that afternoon, we were told by Jose Luis Hernandez that Mr. Muldowney was sick, and had left the office for the day. This seemed very odd since they did purchase this timeshare from us, then sold it back to us for one dollar. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in bait and switch tactics. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. Some things that can help you tell if a company is reputable and not trying to scam you are as follows: We only suggest companies that use escrow, so you dont have to pay them until theyve successfully helped you get out of your timeshare. Sunset Group, also called Sunset Hotel Group and Sunset World is a hotel management company that operates around the world. The Federal Trade Commission cautions owners each year that the main justification for timeshare exit scams is paying up-front expenses. Sunset Solutions Group 3911 Litchfield Dr, Waxhaw, North Carolina, United States, 28173-7180. . They presented a vacation package that was so outrageously priced for two people our age that we felt quite certain that we could just turn this down and be on our way. All things considered, until there is any authority fresh insight about a legal claim, we would urge you to search out elective courses to getting made up for the time and cash youve put resources into your timeshare with Sunset Group. www.sunsetscam.com I am okay to take the 'hit' with collections, but did you make any more payments? This is multiple scenarios with the same story. I can't even begin to tell you how they continually bother us to meetwith a promise that it was not to sell us anything but just to provide us with new information. By continuing well assume youre on board with our privacy policy. Despite the fact that they practice things like this, it is feasible to discover a reputable timeshare release business with a track record of success in freeing consumers from their contracts. When I asked who is really the travel agency that I am paying to, they were vague about it. We accepted the second option. How to Get Rid of Garza Blanca Timeshare ? If there is an Action Lawsuit going on some one please contact me thank you. Ocean Spa Hotel, Laguna Suites Golf and Spa, Premier Cancun Vacations and more are all part of the Sunset Group. Have not heard much and really do not want to deal with it, still burns me. We are in the same boat and now they are threating us to ruin our credit. Sunset Beach Group review: Scam. These guys are scammers and worst is that the Mexican Government lets them do to who ever they want. How to Get Out of a Sheraton Vistana Timeshare? If they dont have a rating, or their grade is very low (an F especially), then its best to avoid them. Were eager to assist in any capacity we can. . After a lengthy and compelling presentation given by Jose Luis Hernandez and Patricio Muldowney, my wife and I agreed to purchase a membership. 1. The lawsuit also claimed that Sunset Group uses high-pressure sales tactics, and that people were not given enough time to read the contract before being asked to sign it. It was very uncomfortable going back and forth with people that I caught in lie after lie, and half-truths, all day especially since we felt "captive". but this timeshare by Royal Elite/Sandos. Legitimate Companies that Buy Timeshares? The Federal Trade Commission warns people every year that the number one reason for timeshare exit scams is paying upfront fees. FRAUD (charge #2) - Pg. The services they offer can be over the top expensive and there is no assurance they will actually want to help you. They said it was tax deductible. Janet in Vancouver. We received our "free trip" tickets but ended up not even using them because departure times and actual trips were so limited compared to what they showed us at the airport. These are more complaints about this resort: They had already charged my credit card for the deposit. (told in the presentations especially into the real estate group that they do and in an email from customer services that they buy back daily their units but havent opened their real estate offices yet?) And I also check my contract and nothing in the contract that says they will buy my weeks so I know they just wanna scam me. In the presentation, they claim that the all-inclusive is for corporate weeks only, and for regular weeks they can choose whether or not to pay for the all-inclusive. They got me too. No such website! We are Americas #1 Timeshare Exit Resource and we prioritize timeshare owners. Sunset Groups ratings and reviews reflect all of these issues and complaints. they wanted to combine our 2 contracts - only problem is we have 1 contract not 2. wante to sell us rights to the Marina which is 5 years away from being built. This enticed us to purchase since we have tried to sell this timeshare in the U.S. with no success. You may also end up having to pay hundreds or even thousands of dollars in fees. Its not uncommon for people to feel like they were misled or deceived during the purchase process, and this can lead to a lawsuit. Its very important to google the company and read reviews about them especially if you put out big money . How to Get Rid of a Timeshare with a Mortgage Balance? There are options for getting out. The Marketing Sunset Group conned me out of my money for a trip to their resort in Cancun. Kukulcan Km. Anita Rigoni of US. We are now being told to write a letter to "the board" who will review it and see if we are approved to cancel our contract. this is a site in teh USA who says they files a case. We were at this so called "90 minute presentation" for the entire day, almost 8 hours! I'd rather just pay for the SUV rental and enjoy my vacation. There was one sign that a possible claim might be recorded by lawyer Mitchell Sussman. Resorts International Marketing Corp. was not the rental program that was presented and that Sunset required us to pay an additional fee for. Hopefully USA will read all of these issues; FBI please help . Each of its hotels has its own unique style and provides guests with an unforgettable vacation experience. We did so and provided proof of our claim. Sunset Fishermens is in breach of contract because of their failure to deliver the membership materials promised to us. 4. We were being scammed and taken advantage of financially. 1 of Membership Purchase Agreement shows balance financed as $9, 815.00, however Amortization schedule, pg. Sunset Group is headquartered in Miami, Florida, and appears to be owned by RCI the largest timeshare company globally. As multiple issues became apparent with our contract, we referred back to pages 5-6 regarding clauses 12, 13 and 14 that paraphrased states "Failure on the part of the "Promoter" to provide the service means the penalty is then that the "Promoter" is obliged to reimburse all amounts paid by the "Member" for the undelivered services. Im praying one day there will be a law suit against them. We attempted on a number of occasions to work out the issues with Sunset and their only solution was 1) either to continue to pay on the fraudulent contract or 2) to accept a contract cancellation with no refund of our monies already paid to Sunset (neither of those options were acceptable). An accreditation and positive rating with the BBB, The organization has been around for a considerable length of time, A real office address rather than only a PO box. This company took advantage of the opportunity to be just as fraudulent as Sunset Group has been shown to be. The Judge overseeing this case is EDWARD NICHOLAS. We couldn't get reservations 9 months in advance. Not the case at all, they worked and worked on prices and packages for hours continuously offering more alcoholic beverages along the way. I acknowledge that this consent may only be revoked by email notification to info@timeshareexitadvice.com. If the plaintiff loses the case, no one is compensated. We are tying to cancel our membership too but they said that it is not valid. Its normal for owners to feel like they were deluded or bamboozled during the sales presentation, and this can prompt a lawsuit. Sunset Lounge lawsuit heads to court while venue continues to sit empty. Mr. Hernandez told us at that time that we could not cancel our contract, and he refused to accept our cancellation, either orally or in writing. In addition to their duties overseeing the companys Smooth Passage initiative, they also have a robust customer service team based out of their Miami, Florida headquarters that takes great pride in taking care of all your needs before, during, and after your stay. It was very overwhelming and confusing. They request upfront fees for their services from the get-go. Cancel a Hilton Grand Vacations Timeshare? Sunset Group, Customer Service Center - csc@sunset.com.mx. This category only includes cookies that ensures basic functionalities and security features of the website. That was enough though. This is another forum with more complaints about this company: Cancel Timeshare Mortgage and Maintenance Fee? I want to thank all of you for your posts. The lawyer says most of the time it just disappears after they ding your credit. Sunset Group - Royal Fishermam, Playa Del Carmen Mexico BUYER'S BEWARE ! There have been a few lawsuits Sunset Group has been involved in. The lawsuit also claimed that Sunset Group uses high-pressure sales tactics, and that people were not given enough time to read the contract before being asked to sign it. During our vacation at Sunset Fisherman, we met a few other people that also purchased a timeshare from this firm but at a lower cost (exact same package). This may also include calls and text messages to my wireless telephone numbers. Search. NEVER again, I feel sorry for the people who end up falling for the Royal Elite Timeshare trap. Try Profeco, and don't take no for an answer. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. He very nicely said that they would refund my deposit - HOWEVER there was a reactivation fee - to reactivate my old contract at a cost that was more that the upgrade cost. The complaint has been investigated and resolved to the customers satisfaction. Reading further into the many pages of documents that we had signed off on we find out that the plan had to be cancelled within 5 business days. We also use third-party cookies that help us analyze and understand how you use this website. We sent in the documents and waited for closure. We had enjoyed going to the Sunset Royal in Cancun for many years. Of course they continue to respond with the "we are not interested at this time" for the past 2 years. Other than flying over and disrupting their sales with leaflets to potential suckers like us. They refused. The second most common complaint is that Sunset Group uses high-pressure sales tactics. 1 of Membership Purchase Agreement shows annual maintenance fee is $719 which matches the fee for Cancun Sunset Club (Royal Sunset - on the beach), however when 2008 week was paid for Royal Sunset, the week that space banked with RCI was for Sunset Lagoon which has a lower maintenance fee of $616 per the 2006 schedule. Consulting. Sunset World Resorts & Vacation Experiences review: sunset group / fraud and dishonest. i personally would beg to differ. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in bait and switch tactics. I asked for the details of multiple travel destinations package. Billing discrepancies of not charging the biennial maintenance fee when they had the credit card info on file and were charging monthly payments and then charging us a late fee. I also almost got scam by Sunset World too . Update: Did get my money back from the credit card company, was sent to a collection agency. This dropped to around 38 thousand when we were told they would purchase a U.S. timeshare we had for 30 thousand dollars. But they lied about everything. You also have the option to opt-out of these cookies. Sunset Lagoon, Royal Sunset, Sunset Group Blvd. we aso believe that they released our contact information which led to us being scammed out of $55000 USD for a resale the brokers stated they were working with the resort regarding 42 units. You can try to sell your timeshare or give it back to the company, but these are often difficult and time-consuming processes. Once we initiated the contract dispute / cancellation, we were told that the RIMC fee would be refunded but after 2 unauthorized attempts to charge our credit card, I am leery of providing that information to them again. There are so many complaints, is a class action lawsuit possible? Can You Get Rid of a Punta Pacifico, Encanto Baha Timeshare? Same liesA class action is not possible, you would have to sue them in Mexico. I insisted that they email me the properties that are offering n the package as destinations. The 90 minute presentation took 6 hours and they tag teamed 3 sales people on us trying to wear us down. Despite the fact that Sunset Group timeshare exit scams exist, it is still possible to find a reputable company with a track record of success in freeing consumers from their contracts. Got a bill from Meridian Financial Services, Inc - DEBT COLLECTOR for $26, 307 yesterday.I am currently a victim of SUNSET WORLD RESORTS TIMESHARE fraud. The plaintiff is . This was in March and up until this day they still haven't paid our membership to Ice Gallery. We finally were contacted by a person named Rosalia Silva Campos. If you have any questions or would like help cancelling your Sunset Group timeshares, please dont hesitate to reach out to us. jeannette in Canada, refer to my post to CHELLE E28 RE: Article 99 of FEDERAL CONSUMER PROTECTION Mexico I was directed to a lady at a counter where I could pay our cab fare there. Filing a dispute claim is also helpful especially if you have proof that you cancelled your contract within the 5 days time frame . The initial contact who pose in FB as a supervisor in a Cancun resort blasted me with abusive text for not pursuing the offer. This is usually the most difficult route, as most people are not familiar with the process and it can be tough to find a buyer. If you pressure them. We would caution against working with Mexican Timeshare Solutions, as they have been known to scam people who are already taken advantage of by Sunset Group. 1. Or tell them to hold on for a minute and use a cell phone to call your accountant or tax-professional. Please read and let me know what you think. Unfortunately, the stay there started off with a sales pitch to upgrade to this destination. BPREP 8500 Sunset is a company controlled by Korman Communities, which operates the AKA short term corporate rental business, and the Brookfield Property Group. All of the companies on our site have been thoroughly vetted so you can be sure youre getting the best possible service. Unfortunately, the company has been embroiled in multiple lawsuits over the past few years. So there is no value or savings hence, there was no benefit for buying the package amidst the Pandemic when international travel is still restricted. This comment was posted by a verified customer. After, I kept on receiving various offer to consider & I told them NO, just wanted a refund of my $5000 deposit & membership cancellation with immediate effect .Please, I need help to stop the debt collector from harassing & threatening to mess up my credit. We were sucked in by their promise to get us a balcony for an inside cabin rate. You will speak with two reps who tell you that they are giving a . How To Get Out of a Grand Solmar Timeshare? Search. Same here would love to know how to resolve. The whole thing is a rip off as far as I can tell and very stressful for anyone. I got a call for a Jose Aguirre, who said he represented the Corporate Membership Services and the legal department. XChange is a subscription-based clearinghouse of state court information. They can choose to use some weeks and rent others so that they have free vacations, or rent them all so that they can pay off their membership quicker. But the highest success rate weve seen is when owners hire a reputable timeshare exit company. As a matter of fact, once in a while everything necessary for a scammer to clear out your ledger is these forthright charges. I was scammed in May 2018. This scammers has to stop. The presentation was very high-pressured and very distracting. They kept us there for almost 4 hours pressuring us to upgrade our contract to receive extra weeks and other privileges. Our "VIP week" couldn't be booked at all. Charging our credit card for the monthly finance fee after we had contacted Sunset and told them specifically they were no longer authorized to debit payments from our card (late 2009). On latimes.com, Timeshare Exit Team publicly stated their average cost is about $4,000 paid up-front. They accepted this and said they would process the paper work and credit our accounts. Customer service contacts and company information. Here are a couple tips that can assist you when selecting an organization that is respectable and will not scam you: The only companies we recommend you work with are the ones that offer escrow, so you dont need to pay them until theyve effectively assisted you with getting rid of your timeshare. In the event that they dont have a rating, or their grade is extremely low (a F particularly), then staying away from them is ideal. Walking Away From Timeshare Maintenance Fees - Is It Smart? Un-believable, this firm must be put out of business. Never begin working with a company without first having everything written down in a legally binding contract. After signing the contract they offered to move us from the place we were staying in Playa into their resort for free to finish off our vacation. Unfortunately we used to enjoy going to Mexico many times in the past but now we will never go to Mexico or buy anything that is made there. I kept going back and forth with them. After this threat of not issuing a refund, I filed a dispute claim to my credit card visa and submit all the documents that were needed including the cancellation letter that I handed to them .. By providing my contact information and clicking submit, I am giving TimeshareExitAdvice.com and its partners permission to contact me about this and other future offers using the information provided. Please we nees help. I am writing this complaint to warn every potential buyer of this horrible business and to hopefully bring total resolution to our experience. After further review of our contract, we decided to cancel since we did not feel very comfortable about the whole business transaction. The VW Car-Net 3G sunset class action lawsuit was filed in the U.S. District Court for the District of New Jersey: Michael L. Raffo v. Volkswagen Group of America, Inc. et al. www.sunsetscam.com The Better Business Bureau is an extraordinary method for checking the legitimacy of an organization. One common complaint against Sunset Group is that they make it very difficult to cancel your membership. We recommend you contact your timeshare developer directly and ask them to help you get out of your contract. I wanted to see what they were required to provide to us in the contract. Additionally, we have repeatedly requested a copy of the catalog promised us so that we may exercise our additional membership privileges, but were recently informed by customer service representative Alvaro Cardena that we would not receive a catalog for as long as 90 days. On September 5, 2007, we notified Patricio Muldowney, a sales manager at Sunset Fishermens, of our intention to exercise our rights and cancel our contract within the 5 working days provided under Article 56 of Mexican Federal Consumer Protection law.
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