However, as with any other electronic device or software, it is entirely plausible that you run into different kinds of errors while using it, with sometimes the device plunging to a complete failure. Select Settings > Equipment Control > Manage Equipment to enable audio control via the Fire Stick remote for your TV and various speakers. The app lacks on-screen volume buttons, but this support article says that hardware buttons on side of an iOS device must control volume (which they don't). doesn't matter which app. Apple TV can sometimes have problems playing sound. From the control centers main screen, open the Apple TV remote app on your iPhone. Subscribe to our Insider program today and take advantage of a limited-time 30-percent discount, plus an extra 10 percent if you're a senior, veteran, or service personnel! Owing to the tvOS 15.6 update, the Apple TV remote volume control has now become absolutely unusable for some. I enabled CEC control to allow the tv to turn on and off with the Apple TV remote, now the volume controls won't work. ), How To Check if Your iPhone Is Unlocked & What That Means, App Store Missing on iPhone? To reset the volume, go to Settings>System>Reset. This site contains user submitted content, comments and opinions and is for informational purposes I have turned on the CEC control which allowed me to turn off the tv with the apple remote but cannot change volume. That is unusual. Click on "Learn New Device". During playback, you can control your TV or audio/video receiver volume with the Siri Remote. I can not control volume of my apple tv with my iOS device that is my iPhone XS. First off, check the TV volume control to ensure that the volume is set to the lowest or in mute mode. As such, when using the Siri remote to control Apple TV, keep in mind that the connection is entirely based on Bluetooth, so you must stay within range of the Apple TV and then ask Siri what you wish to. If the volume doesnt respond, follow steps to manually program your Siri Remote or Apple TV Remote for volume control. I never pretend that the ATV devices are bug free, but from what I've read in this thread describing issues seen elsewhere, it seems this "can't turn down the volume" issue is more common on Samsung soundbars. All postings and use of the content on this site are subject to the. anyhoo, after about 20 minutes, the volume control on the apple tv will suddenly start to work, and the general remote will function normally as well. from the TVs remote, but when the volume control is set to this custom setting it still does not work. iPad iPad Pro (6th generation) Developer Apple Inc. All else fails, give Apple Support a call and heres their recommended reading: If you can't control your TV or receiver with your Apple TV Remote - Apple Support. When it prompted that I press and hold the + for volume I did so and it read it correctly. To do this: Open the Settings app. Open the Apple TV Remote app on your iDevice. My Apple TV remote works the volume but does not work the box, My Apple TV remote is not working the Apple box, My Apple TV 4K remote volume works some times and some times not. only. Unplug the HDMI cable at both ends, and plug it back in firmly. Auto via HDMI will need support for that feature from the other device too. Source, Connected the soundbar to TCL 8 series tv and now Apple TV will not control volume. Now, release the button. Also following this article I checked that Volume in Remotes and Devices is set to Auto (and actually is greyed and cannot be changed). Volume control to the TV speakers is not done over HDMI-CEC, but via IR from the remote to the TV directly. Azanella, User profile for user: But cannot control the volume using my Apple TV remote nor the remote on my phone . Volume control uses HDMI-CEC. So from how I understand it to work, it would be working with this setup . After discussion with a DTS Engineer, he found a workaround (rdar://42881405 Volume control is disabled when connected to Apple TV using AirPlay ). When I press the volume or mute buttons I can see the LED on the Apple tv blinks Aug 22, 2020 11:17 AM in response to greatvovan. It sounds to me that this is an issue with Apple TV and Samsung Soundbars. The other buttons seem to work fine but the volume and mute buttons no longer control the tv volume. You can configure the Siri Remote to turn your TV on or off, change the input to your Apple TV, and even control the volume. Adjust Apple TV audio. Restart your Apple TV Remote. control volume via receiver via IR or control volume TV via IR. Press and hold Menu or Back, as well as Volume Up, for five seconds. Refunds. To fix Apple TV remote volume not working, try moving the remote closer to the Apple TV and check the remote batteries level and condition. Additionally, ensure that the HDMI-CEC has been enabled and that the remote is programmed to volume. Sep 5, 2017. Everything is working fine but volume down is not. Looks like no ones replied in a while. Then wait 5 to 10 seconds for a Connection Lost . But in the aTV settings, the only option for volume control is IR - which doesn't seem to be working. Ive also done a full AppleTV reset to factory settings when that failed too. This site contains user submitted content, comments and opinions and is for informational purposes One might think that an iOS app cannot control a TV's volume because an iPhone . I have activated Simplink (the LG name for HDMI-CEC) on the TV via All Settings > General > Devices > HDMI Settings > SIMPLINK (HDMI-CEC) I have enabled Control TVs and Receivers" on the Apple TV via Settings > Remotes and Devices > Control TVs and Receivers. I have Apple TV 4K and I am able to control TV's volume through HDMI cable using the native remote control. Let go of . Im no longer able to control volume and mute on my Pioneer receiver. Before graduating in the spring of 2021 with her Masters degree in Literature, specializing in early 20th-century American and British Modernism, she was a college writing tutor and University English professor. Restart your Fire Stick. The issue can be related to the hardware or settings. Make sure to do the full reset of the remote as described in here: If your Apple TV remote isn't working - Apple Support. This is just with watching something on the apple tv. only. Head here. Looks like no ones replied in a while. however, i tested it with a samsung universal remote and the volume control works fine through it, ruling a broken IR receiver out as the issue. ARC and volume control are 2 separate things, Although if your TV supports one, it probably supports the other. P. priitv8 macrumors 68040. Long story short: I updated the firmware on my Samsung HW-Q800A Soundbar, installed two software updates (one was a major version update) in my LG CX TV and updated to tvOS 15.5.1.still no luck. #1. Release the buttons. On your TV, switch to another HDMI source, like an Xbox console or Blu-ray player, and then switch back to the HDMI source with your Fire Stick. At this point I assume Apple will need to update something in the Apple TV as that appears to me to be the only variable in my setup that could have changed recently (Apple TV is set to auto-install updates and both my TV and Soundbar havent had their software or firmware updated since at least last year). NOTE: Performing a Factory Reset may also help resolve the issue. Or it is something those two companies have to figure out together. Please start with If your Apple TV remote isnt working and also ensure your mute button is not pressed. I can't control the volume via my iPhone's volume buttons while it works well with the physical remote. TVs without IR receptor wouldnt be compatible for this feature (e.g. Go to ATV settings. Press and hold the Menu and Volume Up buttons at the same time. Enter this code on the pairing screen. The light on the Apple TV flashes when I press the volume and mute button on the Apple TV remote, but there is no volume change. Here's what it looks like on iOS 11 beta's Control Center Apple TV control on my ATV4 with tvOS 11 beta. From this, are you confirming that volume up and down (and mute) are working correctly with the iOS remote? I've never had any problem with my ATV4K connected to a Sony soundbar & LG TV. The status light on your Apple TV will turn off and on again. Your iPhone is not able to send an IR signal. If your remote is paired, you should see it listed under "Paired Devices.". The following are some ways to use your iPhone as an Apple TV remote: If the problem persists even when trying all the above troubleshooting methods, you may need assistance from Apples support staff to get the remote fixed. I am now also having issues controlling media on my Apple TV from my control center on my phone . Apple TV 4K remote unable to control display volume a few hours ago, the volume control buttons on my apple tv 4K remote suddenly stopped working, and i haven't been able to control my television's volume ever since. Set up your single or stereo pair of HomePod or HomePod mini speakers as the default speaker (s) for Apple TV . There may be confusion between the system of each device. Same issue, even though that 1st Gen ATV has never seen my Samsung setup. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of I bought the new Apple TV, and previously had the older Apple TV 4K. Keep your Apple TV connected to power till the process is complete. Turning my HDMI CEC settings on and off . I tried pressing the volume and mute buttons and nothing worked. Simply pressing the top of this ring button has been known to fix Fire TV Stick audio bugs. Since Ive compiled everything I learned into this post. anyone with a good tip? I setup the new tv box and decided to setup manually to avoid any issues with settings. Update 2 (May 21, 2021) IST 03:14 pm: The Roku remote volume control issue has finally been fixed with the latest update: Source Update 3 (July 20, 2021) IST 10:14 am: Now, it is coming to light that this issue has been escalated for further investigation, at least according to a Roku employee on the platforms community forum. This Apple TV Remote Locator Case is worth a look. I am able to increase the volume on my sound bar using the ATV4K remote, and with my iPhone via the remote app, but I am unable to decrease the volume. After the process is complete, your Apple TV not playing sound will be fixed. Refunds. The Siri remote fully controlled both the apple tv device as well as the volume on the TV. Posted on Feb 6, 2022 6:02 AM View in context. My Apple TV is connect via HDMI to LG CX and my LG CX is connected via hdmi eARC to a Samsung Q950a volume down function via Apple TV remote not working.