Even the store manager was unaware that flu shot hours were limited! Also, the new perks, pro perks, fuel perks thing is so complex and confusing. My family work there. ref# [protected] She rudely told me to re-up order my food and wait in line again. I have reviewed the response made by the business in reference to complaint ID ********* and have determined that this does not resolve my complaint. more staff and a for them to answer the phone promptly, we are only one family going through this can you emagine how many more there are. $#*! This Giant Eagle is in Blacklick Ohio on E. Broad. Not only is it not obvious to this pharmacy but its oblivious to them. Poor quality produce for the price This is unacceptable. I have been contacting them for several days now, and I feel like theyre giving me the runaround. Click here to get notifications about new complaints of Giant Eagle. Giant Eagle 38 reviews Claimed $$ Grocery Edit Closed 7:00 AM - 9:00 PM See hours See all 7 photos Write a review Add photo Location & Hours 318-320 Cedar Ave Pittsburgh, PA 15212 North Side Get directions Edit business info Other Grocery Nearby Sponsored The Fresh Market 68 7.2 miles away from Giant Eagle I placed an online order on December 23, 2022. They never want to cut the meat that's available. comment. We use dedicated people and clever technology to safeguard our platform. I don't like the fact that you no longer mail sales papers and the fact that you no longer supply plastic bags I believe it's more of cost and profit issue than saving the environment. This did not just happen, it's been over 3 years now. I have the unused gift card and proof of purchase. I did. Our Team Members enjoy safe and friendly workplaces that offer several benefits plans specific to Giant Eagle stores, warehouses and business services group offices. Regards, Moraine point giant eagle, buter county. View contact details and reviews for Giant Eagle Columbus at 6700 Hayden Run Rd, Hilliard, OH, or write a review. It's already been renovated so I guess bringing back products that are no longer sold. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Better Business Bureau: I am so disappointedthat the storewould sell something like this. It doesn't matter what department you shop in, employees are extremely rude, could care less about customers and are rude, obnoxious and can't think ahead to prepare for bakery or deli goods after a holiday. Phone number +1 412 914 0830. They Claim I've bounced to many checks and use a third party to make sure the money is there they just bounced 3 of mine and the bank said they never even came though my account plus they are so over Priced they lost my business. I would think one of the best and most expensive grocery stores in eastern Ohio could afford a new wheelchair. Giant Eagle Company. I let her know I have health issues so can't wear one. Claim it and get a lot of features. Working hours Thu 6:00 am - 10:00 pm Tue 6:00 am - 10:00 pm Wed 6:00 am - 10:00 pm . Health & Wellness Medical, Dental and Vision Plans Prescription Drug Coverage It's a Prescription called in by a medical professional Stating to be filled on that purchased a package of apple and cherry turnovers. I brought this up at the store this morning and I didn't really know how handles this.. Key date Bought these on 7/15/22 at the Lakewood Ohio Store, 44107 (Choc Chunk Buttercrisp MKT District Cookies 12 ct.) Net Wt 10oz.Sell By 8/4/22, Desired outcome: Please update the website to indicate when a service is not available during regular business hours. Flu shots are only available from 10a-6p. I was told i needed to spend $30 in 1 trip. Giant Eagle - car wash I paid for a SHOWROOM car wash and parts of my car weren't even touched! Author: Pittsburgh, Pennsylvania. The store is in Brooklyn ohio. Another rep told me it's a health insurance issue that they can't do anything about. The Giant Eagle Grocery App is the best tool for online and in-store shopping and saving! somehow the fuel perks vanished . I won't visit this location till this situation is taken care of and there are several other employees that have noticed his horrible hygiene and well. You have cost me money and inconvenienced me, look at what it is your dispensing before you end up dispensing a drug that might cause injury or death, take the time to see what's being prescribed. If I got a dollar for every entitled customer I had to shop for I'd probably be as rich as Jeff Bezos. Desired outcome: He said he was sorry and didn't even know they were closed down?? Oh, and when I tried to buy the advertised buy 2, get 2 free of Pepsi 12 packs, it would not work, so I missed out on buying that deal and had to go elsewhere. Then why text me in the first place! In hopes to fix this issue for me and other customers for future. Thank you. Giant Eagle refused and told me to contact Columbia. I was mentioning to the woman that was waiting on me of the experience and this Morgan came out of nowhere and was very direct and very nasty and said yes, and pointed to the employees in the pharmacy and was going on like this is all we have etc. AND i understand some giant eagle's are charging for those bags! Today I was kicked out from one of your Giant Eagle stores for not wearing a mask. Large croissants. Desired outcome: We pulled at, what looked to be the image printed on this paper, and it basically took off the top of the cake, icing and all. My mother purchased a $125 Lyft Gift Card at Giant Eagle Store #45. That's right I said, "wanted to fight" me, a customer for wanting to receive needles when I get my medication. Giant Eagle and Toronto-based Flashfood launched the program at 34 locations in 2021. And the person who answered was named Morgan, a female. Mandates are NOT law! Tell us what you think about Giant Eagle, Market District, GetGo, Giant Eagle Pharmacy or Curbside Pickup & Delivery and we'll give you free perks! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. How does that help with a person that wants a grocery list AHEAD of time? We cannot discuss details around this or any situation that may be under investigation. The Giant Eagle Grocery App is the best tool for online and in-store shopping and saving! They can't because it's simply laziness. Shame on you! If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. I would think one of the best and most expensive grocery stores in eastern Ohio could afford a new wheelchair. Early History. Was looking forward to these, I bought them In the past and fell in love with them. Desired outcome: another time i waited a while in the selfcheck line got up and was told i cant use it cuz i dont have a advantage card! I ordered 2-(100 piece cooked chicken)for a post funeral family & friends gathering or repass. Desired outcome: Just needed coffees after a long travel day and both ended up room temp and we lost a good bit of travel time waiting on crappy specialty lattes for $8, was sad. - giant eagle chicken salad & giant eagle salsa, I new package if and when they come into the store, Car wash on Rt. Desired outcome: They kicked my special needs 3 year old grandaughter out for not wearing a mask! What they do NOT tell you is that now, if you buy one, it's down to $1.25! Share your photos and videos with others to prove the truth of your words. Giant Eagle, the store lead is a creep too. Giant Eagle Reviews based on similar designations 4.0 Senior Analyst (2) 2.8 Analyst (2) 5.0 Operations Analyst (1) 2.0 Sourcing Analyst (1) 4.0 Cashier (1) Senior Analyst in Bangalore Rural, Karnataka 4.0 posted on 02 Aug 2022 Likes Work life balance Sorted work Dislikes Monotonous work Work Details Work policy: 2 days/week from office And i said i understand that many places have a shortage including my own work place but you could have said sorry or anything. Cross contamination can and does happen. Your bakery dept crushed my 6 years whole birthday for that I will never buy from your establishments again, picked up ordered cake on April 23 2022 very disappointing they did the digital print cake split down middle before getting home writing was very sloppy and half was done in cursive and half done in print for what is being charged for these cakes there should be a little more time put in to them i use to love getting my cakes from here but now i will be looking else where from them. 3. 0 Views . Hello ********* Second, the hot mocha was not hot in the slightest, but the issue was the iced coffee. We would like to apologize for the consumers experience at the Stelzer location. Explore an interactive map with places nearby. It's absolutely disgusting how you're employees treat their customers, an absolute disgrace, unethical! they had no problem refunding my fuel perks then. Please get rid of this person. States they care about work-home balance Pro diversity culture I like that i get discounts on gas when i shop. Of the others, I choose G.E. I am extremely dissatisfied with the service provided to me today. Find 477 listings related to Giant Eagle Grocery in Washburn on YP.com. Was contacted by customer service, and was basically told that they condone harassment, abuse, hate, discrimination, and refusal of public service to anyone with a medical condition who are unable to wear a mask. They run out of stuff and are not "authorized" to go replenish an item to make the customer happy. Block Spam Calls. Giant Eagle, Inc. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. Giant Eagle has extremely terrible customer service. I would like a full refund.Also If your going to advertise this as a edible image on your web site tell people what they are getting, I'll bet most people would not order an image if this is what they get. She then just said rudely, take it up with customer complaint or something like that which was very insincere. This pack was so dried out, and the breading so hard, that you could hardly eat it. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Every time we try calling to get scrips refilled encluding many times in the past as well as yesterday and this morning I haven't been able to get anyone on the phone . Decided to give GE another chance only to be disappointed again. As a matter of policy, BBB does not endorse any product, service or business. Order was $20 more than what the original order placed indicated. We're also your destination for cooking, entertainment, living, and saving tips, advice, and information. Desired outcome: I will use Rite Aid that does care about the patients well-being, does not let prescriptions expire and notifies the patient when the prescriptions are ready or if there is a problem with a refill. Further, The stores take no responsibility for alcohol consumption in their stores. I need someone from Giant Eagle to call me and let me know how to file a claim and where to send this receipt for the replacement. Some of my articles are about CX (customer experience) and leadership. Start your review today. Put prices on product instead of bar code or make sure bar code is right. Unfortunately when her friend went to use the card she accidentally scratched the pin number to hard rendering it unidentifiable. Desired outcome: I paid for a SHOWROOM car wash and parts of my car weren't even touched! Here are 8 tips for writing great reviews. nav-opener. At this point I have spent way too much time with them without a resolution to this problem. This is over a $300 charge. Service 17 Value 15 Shipping 7 Returns 9 Quality 13 Giant Eagle Reviews Updated Mar 3, 2023 Find Reviews Clear All Full-time, Part-time English Filter Found 2,753 of over 3K reviews Sort Popular Popular COVID-19 Related Highest Rating Lowest Rating Most Recent Oldest First 3.5 53 % Recommend to a Friend 60 % Approve of CEO Laura Karet 952 Ratings Companies can't alter or remove reviews. Branch address 1300 Country Club Road, Monongahela, PA, 15063, US. I gave this store a lot of business - Never Again! The program was launched at 34 locations in 2021. Pay for this replacement part that your car wash broke. Giant Eagle is currently offering a promotion of 3x perks for members and 5x perks for pros through April 17, 2022. I like the meat because it's fresh but with these prices, I can't see paying for bags that don't hold up til you get out of the store. I tell them it stops when the tank is full. ALDI BEATS THE PANTS OF YOUR STORE PRICES AND SERVICE! Here clients can delve deep into delicious meals, and taste. 5.0. This is unacceptable. I placed an online order for a cake at your location in cleveland on Chagrin rd. cashier tried to fight my husband in from of the people, Extremely poor customer service at #43 township of pine market district, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. This issue will most likely cause me to switch pharmacies and make sure my family and I never to use giant eagle pharmacy due to the lack of friendly customer service and constant stocking issues. I ordered 2-(100 piece cooked chicken)for a post funeral family & friends gathering or repass. In fact I am going there tomorrow for my flu shot, and my Moderna Booster ouchWe even have a StarBucks inside our Giant Eagle I have been a loyal customer of Giant Eagle , SquirrelHill , Pittsburg , PA , since our UPMC days in the late 1980s . BBB Business Profiles are subject to change at any time. I'm not expecting any compensation because I cannot provide the evidence, but I did want you to know about my disappointment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I never recieved them, yet I was still charged for ordering them. Fine if she was a random teenager, but I cant shop with my child and talk with her?!? all that "but COVID" bull$#*! To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation. My cake was accepted the morning of however it was never prepared and I was left cakeless on my daughter's birthday. They told me that the manager of the store that I made the purchase at was the one supposed to handle the issue. So I am out $200, no refund and my cards have been mysteriously used. Is this your company? Its unbelievably immoral and despicable! I looked at the label and it said it was prepared at 10:20 a.m.; I bought it at 3:54 p.m. Check out charged $16.99. Giant Eagle Company. Information provided by various external sources. Quick Look: Dead Rising 3: Operation Broken Eagle by Giant Bomb. You will lose me and many others who despise having to use pc, etc to see your weekly special info. I picked up my groceries and went home thinking nothing of it but later on that day I realized I was billed twice. Especially the old ones, to think they have nothing better to do than be rude on the phone and then start crying if we're out of stock on something. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I said well we waited all that time and the car ahead of us received their prescription so how we would know? I will not shop at this store again and will encourage others to not shop here as well. because most of these people are the same ones that don't wear a mask in public and are just using COVID an excuse to be lazy and be an $#*! So they keep putting out thinking it's fixed. I was very upset. When prescribed an injectable medication it is obvious that needles should accompany the medicine, Right! If y'all know what store this is then you know what goes on there. Get the food ad on the mailers. What they do NOT tell you is that now, if you buy one, it's down to $1.25! Giant Eagle Grocery Store Hours and Location info near Indianapolis. Good Morning. This happened on November 6th, 2022. at around 1600. I'll have to find another establishment for my future meat needs. A guy with a strange accent was very rude and started to yell at me. No need to bother with long lines or product availability. ( im on a fixed income its important! ) It doesn't matter what your policy is on masks, you still have to abide by the ADA law and the Civil Rights Act of 1964. I even ask someone to get one out for me but they would not. Reviews There are no reviews yet. Heather works the front end of the store she is very rude loud screaming at other employees that work there she made one of the older women cashier's cry in front of customers she screams at them right infront of customers one of your employees that worked there for over 45years retired because of her getting in her face pointing her finger and screaming infront of customers something needs to be done with her you don't treat people that way especially your elders and never scream infront of customers thank you for your time, Desired outcome: " Low pay, high amount of turnover " (in 93 reviews) " No cons, worked 6 years as a cashier, no complaints no regrets, miss those days and evenings working at Giant Eagle " (in 74 reviews) More Pros and Cons. Something needs to be done, even when waiting in line at location you hear people complaining about it. I paid for a SHOWROOM car wash and parts of my car weren't even touched! When I got to the store, the young man took my card in and re-ran it for payment. I don't give into tyranny and unconstitutional acts of the government and these fear mongering dictators. Don't deserve even 1 star for that area. And who in the hell can even see tiny print on the smartphone. I went to pick up my prescription today 3.22.22, this prescription is filled by a Doctor every 30 days, Which mea to pick up that day, per your customer service at the pharmacy who stated we now have a right not to fill it for 2 days, are you kidding me no you don't. Giant eagle614-337-02452900 stelzer Rd Columbus Ohio 43219Is the office I'm complaining about Overall im frustrated, but I just want my money refunded. I will NEVER shop at the Giant Eagle in Cranberry Twp, pa store again and I will make sure that I will spread the word. Learn how the rating is calculated 1 complaint. The fact that i have been using this pharmacy for years, knowing the medication I do take is a 30 day supply. Since this card was purchased from a 3rd party store/website not affiliated with us, we're not able to assist. When we cut into the cake that evening and served several pieces, people where complaining that they where eating a piece of what looked to be paper. They finally got their prescription and we pulled up to find a shade pulled that said they were closed, drive thru, and they were short staffed. your customer service is not customer friendly. WHY would you allow such a sick person to work and spread germs to your customers???? December 19, 2022Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106*** ********* *** ********This letter is in response to the complaint submitted by *** ******** *******regarding a giftcard purchased for Columbia. plus-circle Add Review. this item is currently being modified/updated by the task: derive . Giant Eagle has terrible management, inconsistent and terrible favoritism. Everytime I go through it a shift manager has to come over so I can complete my transaction cause your system is so flawed. 8% of Giant Eagle employees are Hispanic or Latino. How dare you feed the opioid epidemic.and settling out of court,paying an undisclosed amount of money, all because you know you were GUILTY of abusing your right to fill prescriptions for opioids. Phone number +1 724-942-2802. A necessary evil. ********* ******. I have a problem with Heather at the market district location in waterworks mall, I would like to see her position taken away from her transferred or fired she is a very snobby rude loud and rude, Store at 2801 n. High st. street. DOWNLOAD OPTIONS download 1 file . Products used:Your customer service stinks. My prescription was not refilled. Ive had two separate incidents where I was told the shipment would be in 3 days from the day my prescription was received by this pharmacy and what day I was to come back to pick it up. Branch address 2840 Washington Rd, Canonsburg, PA, 15317, US. When I scratched off the gray box covering the pin to make an online purchase, part of the pin was missing, making the card unusable. So i am very confused and frustrated. Jan 26 2021 I think i talked to a team lead? I have 3 children ,2 of which are very sick . Normally bakery products are excellent. There is no warning in online ordering that prices will change on Thursday regardless of what day you ordered and at what price. International Association of Better Business Bureaus. My money is already low and they literally took this money and Im having one heck of a time trying to get it back. Even the cheapest of car wash. Can the consumer advise which location she is referencing? Unbelievable. Hello this email is in regard's to a employee who blatantly dug his fingers into a pack of Nestle pumpkin spice cookies I purchased on 10/01/22. All the time. I don't want to have to own a 500.00 phone with a tiny little screen that doesn't show squat. The butchers are LAZY! ADDITIONAL LINKS Retail Store Locations; Restaurant Hours; Department Stores; Government Sales and Auctions; . They tend to have better deals on produce than Kroger (Georgesville Road location has produce of similar quality), and their produce is infinitely better than what you'll find at Walmart. Giant Eagle reviews & complaints. The service has always been rude, but now they have become even worse. However, it tried it, and the coffee had no ice in it and was just completely room temp and not good at all. Put prices on product instead of bar code or make sure bar code is right. They were absolutely the worst. Pay for this replacement part that your car wash broke. That is a 70% increase. named Heather - very immature for the title that she holds. Since the COVID 19 crisis began, I have noticed that the employees at Giant Eagle have surpassed their typical miserable service. It's not hard to be a decent human being. thanks for the listen. Desired outcome: They bring them out and put them in your truck for you. Category Food & Beverages. Absurd! Maybe Pittsburgh City Council can wake you up. Order submitted Dec 15. Giant Eagle reviews & complaints 193 complaints 7 resolved 186 unresolved File a complaint Table of contents Claim listing Follow Share Complaints Contacts Resolved "medication" Resolved Resolved Resolved "check cashing" Resolved Giant Eagle reviews 193 G GaryD163 of Butler, US Feb 09, 2023 4:50 pm EST Verified customer Featured review Extremely poor customer service at #43 township of pine market district. it is almost 2 months and haven't been able to use it, what do I need to do to use it, I have one for another vehicle and want to use this one, please advise, thank you, Desired outcome: Giant Eagle, Inc. Giant Eagle Initial Complaint 01/18/2023 Complaint Type: Problems with Product/Service Status: Answered I submitted a request for my pharmacy records months back and I haven't received a. I have been a customer of Giant Eagle for about 40 years but the last eight years it has been strained. Country fried steak & eggs were. I will write and call to everyone I can to let them know how horribly I was treated. As you can see by the pictures below, when there is weight in it, it does not close, I believe the frame is bent. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Giant Eagle. It goes against our guidelines to offer incentives for reviews. I'll go to Kroger's from now on. I guess Heinen's will be my home store. At Giant Eagle, our Refrigeration Technicians are at the heart of keeping every supermarket, GetGo and warehouse running smoothly and coolly by ensuring the HVAC, food and beverage equipment, soda machines, and so many other pieces of equipment are running efficiently. I'm frustrated. Please in the future check your produce before just tossing it carelessly on the shelf. They tried to tell me that wearing a mask is the law now, they are sorely mistaken. Every time I show up to pick one up they say I owe money and I say no you have to run it through two insurances when people have two insurances and they say oh. As with every shopping trip I informed the cashier that I would be using an ebt card and a cash card. I hard few people pass out at car wash because cant have any Hi my name is Brittany Yaw my phone number is [protected]. Every single prescription that is filled here is billed wrong. THERE was a sign on the freezer door easily found stating the sale price..meanwhile my price was adjusted on the chicen tenders and my id checked fir the wine. Be the first to write a review for Giant Eagle Supermarket. You can call Giant Eagle's customer service phone number at (800) 553-2324 and you can email their corporate office at info@gianteagle.com. We apologize for any inconvenience that hasoccurred.If you have any questions, please feel free to contact me.Very truly yours,Giant Eagle. The quality control of your produce does not exceed healthy expectations by your customers. in the whole process( 2nd attendant dark hair and eyes walked awayi went after him and asked to reis state my perks. GIANT EAGLE, INC. in Alhambra, CA | Company Info & Reviews Company Information Sponsored Links Company Contacts MING LANG JAN Chief Executive Officer 200 S Palm Ave Alhambra, CA 91801 Reviews Write Review There are no reviews yet for this company. Please look into this matter because I am not alone on this issue, and this is why many of your customers shop at Giant Eagle. This is a very serious issue. Table of Contents show. This review was chosen algorithmically as the most valued customer feedback. How convenient! Recently it has been a hassle and very annoying and difficult to swipe your card at the pump and get your free gas and just go.. I took the paper back to Giant Eagle the next day and they told me that it was an edible image on the cake.