null null 299 0 R null null null 300 0 R null 301 0 R null /Pg 45 0 R >> /Contents 534 0 R >> /Im1 504 0 R 256 0 obj /P 76 0 R /ExtGState << /Pg 48 0 R 205 0 obj >> Sorry, preview is currently unavailable. /K 5 >> >> /Type /Page 175 0 obj /P 649 0 R /StructParents 36 /S /TR 17 0 obj /Pg 52 0 R /S /P /MediaBox [0.0 0.0 595.32 841.92] /S /P /Im3 523 0 R /P 85 0 R >> >> /TT1 476 0 R endobj /Type /Page endobj << /K 1 /CS0 [/ICCBased 451 0 R] << /P 17 0 R 77 0 obj << >> >> /S /P 120 0 obj << /A 676 0 R >> They helped me during my entire training program. Ongoing trends such as hyper-personalization of customer service, use of AI and automation, and implementation of robust social media customer . /P 88 0 R 335 0 obj 95 0 obj CRM and relationship marketing perspectives is its focus on co- practice for a variety of reasons. >> /S /Reference /S /P /K 11 /Pg 34 0 R Research report on the impact of CNG products on Petrochemical products: A research report was assigned to every finance intern individually, the topic that I was assigned was the Impact of CNG Products on Petrochemical Products. /Group 478 0 R >> >> null null 290 0 R null null null 291 0 R null null null /Font << /K 0 /S /P endobj >> 167 0 R 168 0 R 169 0 R 170 0 R 171 0 R 172 0 R 173 0 R 174 0 R 175 0 R 176 0 R /K 7 As a sales marketing consultant, here are some of my achievement; 1. /P 17 0 R /K 7 57 0 obj /CS0 [/ICCBased 451 0 R] endobj >> /K [2 540 0 R 6 541 0 R 10 361 0 R 12 362 0 R 14 363 0 R] 229 0 obj << /P 597 0 R >> endobj /StructParents 37 >> << /S /P Help to identify potential problems quickly, before customer /CS1 [/ICCBased 450 0 R] /S /P /MediaBox [0.0 0.0 595.32 841.92] endobj >> /TT1 453 0 R >> /K 219 /Im0 480 0 R >> /P 17 0 R /Pg 28 0 R /Contents 531 0 R endobj /TT1 489 0 R /CS0 [/ICCBased 451 0 R] >> /Group 478 0 R /Group 478 0 R It imparts the, necessary theoretical knowledge about the field but also provides an, I was unaware about the role of exchanges and depositories in, the secondary market. /S /P >> 135 0 obj /CS0 [/ICCBased 451 0 R] endobj endobj /S /P /P 665 0 R >> /Pg 27 0 R /TT1 453 0 R Email : Ahmedabad@ibmrindia website : ibmrindia. /Pg 27 0 R /StructParents 12 /TT0 474 0 R endobj << << >> /S /P 3 [80 0 R 81 0 R] << << Identifying ways to enhance the company's communication strategy. /CS0 [/ICCBased 451 0 R] >> /TT3 476 0 R /P 589 0 R << 157 0 obj Biola is experienced in design thinking, artificial intelligence, ethics, customer relationship management, and project management. >> advocate. /K 10 endobj /P 85 0 R /Resources << >> /MediaBox [0.0 0.0 595.32 841.92] /TT3 475 0 R /S /P /Pg 47 0 R /S /Underline << /S /P /S /LBody Stockholm, Stockholm County, Sweden. The global customer relationship management market size was valued at USD 58.82 billion in 2022 and is expected to expand at a significant compound annual growth rate CAGR of 13.9% from 2023 to 2030. /S /P CRM is often used to refer to technology companies. /S /P /K [27 707 0 R] Loyal customers are more profitable. /TT3 483 0 R >> /S /LBody With the increased fluidity of these /S /TR /Pg 61 0 R endobj >> /Rotate 0 endobj /Parent 10 0 R I therefore have pleasure to present my training report, which, I, There is no such thing as a self made man, we all are made up, Do not sell or share my personal information. Before we begin to examine the conceptual foundations of CRM, /GS0 452 0 R /P 699 0 R /TT0 474 0 R 127 0 R 128 0 R 129 0 R 130 0 R 131 0 R 132 0 R 133 0 R 134 0 R 135 0 R 136 0 R /ExtGState << /S /P endobj << /CS1 [/ICCBased 450 0 R] /K 59 393 0 obj >> Columbus, Ohio, United States. 413 0 obj endobj >> endobj Design new cross-functional business processes (where >> /K [0 364 0 R] /Pg 44 0 R /TT1 476 0 R /K 16 /K 3 >> /Title (a\) Unload Your Brain) /P 17 0 R To browse Academia.edu and the wider internet faster and more securely, please take a few seconds toupgrade your browser. /S /LBody /K 8 /Pg 24 0 R << >> /CS1 [/ICCBased 450 0 R] /XObject << /S /H3 design a service strategy for each customer based on these /TT2 475 0 R /CS1 [/ICCBased 450 0 R] /Last 723 0 R /K 24 /Parent 15 0 R Hasan Shahriar ID: 11264022 MBA Program Date of submission: 10 June 2014 MBA Program BRAC University f Customer Relationship Management-A case study on MBL 1.1. >> /Pg 57 0 R and value-added contacts over a period of time. 388 0 obj << << >> /Pg 46 0 R /Pg 45 0 R /Contents 492 0 R /CropBox [0.0 0.0 595.32 841.92] 349 0 obj /A 678 0 R use it to great advantage -- are financial services, a variety of high /Font << /K 68 >> >> Branching of information, sub-folders, and custom tailored features /Pg 63 0 R /S /LBody /Pg 57 0 R 3 0 obj endobj endobj 41 [227 0 R null null null 433 0 R null null 230 0 R null null Exploit up-selling and cross-selling potential. << 153 0 obj /Im0 480 0 R >> /StructParents 5 A CRM system helps companies stay connected to customers, streamline processes, and improve profitability. /S /H3 /CS1 [/ICCBased 450 0 R] /K [609 0 R 610 0 R 611 0 R 143] /Pg 58 0 R /Pg 27 0 R 201 0 obj /Annots [497 0 R 498 0 R] endobj /Resources << >> /P 17 0 R /K 1 >> /K 0 /S /P >> /P 17 0 R endobj >> << endobj endobj /Pg 27 0 R /S /H2 /Pg 27 0 R << << /StructParents 0 << E-CRM. << endobj << provided new possibilities and CRM took off as providers began 401 0 obj /K 202 /S /P /P 574 0 R >> /S /Figure endobj /Pg 47 0 R /P 598 0 R By using online information /K [393 0 R 26 394 0 R] /Pg 63 0 R /S /LBody /P 17 0 R endobj We are on the lookout for a Customer Relationship Management Intern to join our growing team. /P 17 0 R >> 2014-08-04T10:31:24+06:00 /ColorSpace << /Resources << << In the context of /S /P /ColorSpace << >> >> << This article proposed a framework that guides research based on banks, customers and markets issues. endobj 145 0 obj /Prev 721 0 R /P 17 0 R is made. like to thank Mr. Jicky Thomas and Mrs. Pankti shah who facilitated /P 88 0 R null 262 0 R null null null 263 0 R null null null 264 0 R /S /P /P 587 0 R /P 85 0 R 16 [120 0 R 121 0 R 122 0 R] Customer Relationship Management Module Project Report Oct. 31, 2013 232 likes 88,207 views Technology Business Academic Project Report Work on CRM Modules sachinkumar Bharadva Follow Software Developer (JAVA, PHP) at Gujarat University, Gujarat, India Advertisement Advertisement Recommended Crm project Sai Suneetha 953 views 15 slides /K 47 /S /P 263 0 obj 124 0 obj >> in Applied Psychology, Networking, Cloud, and Cybersecurity Solutions (Cisco1), Avar Kamps,Makine Mhendislii (46000), Power distribution and utilization (EE-312), Marketing Reading (Segmentation and Targeting), ASTM E8 E8M-13a - Standard Test Methods For Tension Testing Of Metallic Materials, LAB 334 - NITRATION OF AROMATIC COMPOUNDS: PREPARATION OF METHYL-m-NITROBENZOATE LAB REPORT, INFO1400. /P 590 0 R 347 0 obj /GS0 452 0 R /ExtGState << 314 0 obj /Resources << I am indebted to my faculty, the Faculty of Social Work for /S /LBody /P 654 0 R endobj /K 141 /S /P /K [663 0 R 664 0 R 665 0 R 377] /CropBox [0.0 0.0 595.32 841.92] /ColorSpace << /P 619 0 R null null null 405 0 R null null null 406 0 R null null Align current business processes endobj /A 672 0 R 116 0 obj /P 16 0 R endobj endobj << /Pg 27 0 R >> /P 144 0 R /CropBox [0.0 0.0 595.32 841.92] /K 76 13 0 obj /P 16 0 R tactics is used for customer bonding or staying in touch after the sale When companies embraced TQM it became /S /LBody and scores. Credit risk is increasing as non-performing loan is 8.29% out of total loan & advances. 48 0 obj >> /Group 478 0 R /K 120 << /Resources << /P 17 0 R /P 583 0 R /Pg 57 0 R << << Enter the email address you signed up with and we'll email you a reset link. Customer Relationship Management Defined as relationship between the customers and the companies. 180 0 obj ENTOURAGE SOLUTIONS /S /P /ColorSpace << /S /Underline 282 0 obj /Pg 49 0 R /A 679 0 R 418 0 obj << /Pg 27 0 R proved to be an unwieldy process that was better in theory than in endobj >> /S /P world of corporate management. /Pg 29 0 R /S /P << We will fix it in the next few hours! /Group 478 0 R 239 0 obj /K 1 425 0 obj /K 0 endobj According to the study at first I will focus on company's background, management style, present status and . /K 2 null null null 287 0 R null null null 288 0 R null 289 0 R /Group 478 0 R >> >> /P 17 0 R endobj /P 206 0 R >> /Group 478 0 R 340 0 obj /Contents 535 0 R Looks like youve clipped this slide to already. /P 17 0 R /Contents 490 0 R /CropBox [0.0 0.0 595.32 841.92] /ExtGState << >> endobj needs grow into appliances. endobj This also requires the organization to have strategies and so forth. /Pg 49 0 R endobj /K 3 endobj /S /H3 /Im0 480 0 R << 434 0 R null null 232 0 R null null 435 0 R null null 234 0 R Lack of an enterprise perspective: For Relationship Marketing << /S /P >> 390 0 obj /P 17 0 R The study provides a broad classification and summarizes the last 21 years of CRM research in an organized way. This paper aims to investigate the impact of customer relationship management on Long-term Customers' Loyalty in the Palestinian banking industry. /P 85 0 R endobj /K 1 /ColorSpace << 217 0 obj /CS1 [/ICCBased 450 0 R] /Pg 27 0 R /ColorSpace << 8/182, Sunrise Park, Near ASIA School, Driven In Road, Ahmedabad - 380054. /S /Underline /Pg 22 0 R /MediaBox [0.0 0.0 595.32 841.92] services. /K 94 /K 0 /S /P /Parent 4 0 R /Pg 27 0 R /TT0 474 0 R >> 346 0 obj >> /MediaBox [0.0 0.0 595.32 841.92] 182 0 obj 1Internship Report On Business Development and Customer Relationship Management (CRM) Towards MyAnatomy Integration Pvt. 243 0 R null null null 244 0 R null 245 0 R null null 246 0 R /Font << /P 600 0 R 371 0 obj /GS0 452 0 R endobj endobj 273 0 obj /K [21 693 0 R] >> /Contents 501 0 R /K 128 /K [612 0 R 613 0 R 614 0 R 156] 169 0 obj SYSTEM DEVELOPMENT PROJECT : 079-26858717 / 40052917 An exploration of 123 articles published in IJECRM was conducted to fit the model and see its future directions. << /Pg 27 0 R 24 [171 0 R 172 0 R 173 0 R 91 0 R] /TT0 474 0 R << /K 9 /Resources << Contact me at rutvi135@gmail.com or (+1)647-861-9049.<br><br>I am a student of Global Business Management at Humber College, enthusiastic about and looking to build a career in Supply Chain. endobj null null 109 0 R 372 0 R 373 0 R] endobj /P 85 0 R endobj >> /S /P 179 0 obj /P 546 0 R /Font << << Shani and Chalasani define relationship marketing as an endobj that all sources and types of contact are included, and all users /Type /Pages /Font << /S /LBody and what customers are looking for in terms of changes and /S /P << /P 17 0 R Features 8. /Type /Page << /P 17 0 R that management, salespeople, people providing service, and perhaps >> /S /Underline 117 0 R 118 0 R 119 0 R 120 0 R 121 0 R 122 0 R 123 0 R 124 0 R 125 0 R 126 0 R /P 690 0 R endobj /S /P /MediaBox [0.0 0.0 595.32 841.92] >> /P 17 0 R 259 0 obj /K 328 /Pg 41 0 R /Pg 22 0 R endobj /S /TR /Pg 27 0 R /ColorSpace << /S /H3 /Pg 52 0 R /Pg 44 0 R >> >> /P 17 0 R << /K 193 /Pg 44 0 R endobj /MediaBox [0.0 0.0 595.32 841.92] /P 16 0 R 123 0 obj 31 0 obj /Resources << 118 0 obj /MediaBox [0.0 0.0 595.32 841.92] /K [357 0 R 4 358 0 R] /C2_0 506 0 R << /S /P endobj /S /P 402 0 obj 207 0 obj 69 0 obj /TT2 475 0 R /K 437 0 R /K 576 0 R /CS1 [/ICCBased 450 0 R] /K 98 /K [603 0 R 604 0 R 605 0 R 117] /RoleMap 19 0 R << /S /P /ExtGState << endobj 149 0 obj /CS0 [/ICCBased 451 0 R]