2019-06-03 22:12:50, Info CSI 00000c6e [SR] Beginning Verify and Repair transaction I've run a Malwarebytes scan and a full virus scan with Microsoft Security Essentials: nothing found. However the CPU usageproblem remains. A week ago, my CPU never pushed past 20, maybe 30 if I was doing something, now all of a sudden Taskmanager is showing that this single thing is commanding almost 2/3rds of my CPU?! At the time of discovery, my (then) employer was using a suite of SecureWorks services, with a product called Red Cloak being a core component. Built on proprietary technologies and world-class threat intelligence, our applications and solutions help prevent, detect, and respond to cyber threats. Dad, CISSP/CISM/CISA, accused SME, wannabe foodie, wine, hockey, golf, music, travels. 2019-06-03 22:28:43, Info CSI 000047d0 [SR] Beginning Verify and Repair transaction ), It is not currently known what version this logic bug was introduce in, or if it existed from the start of the Red Cloak product line. 2019-06-03 22:10:01, Info CSI 0000033e [SR] Verify complete 2019-06-03 22:11:11, Info CSI 000007b8 [SR] Verify complete 2019-05-31 08:59:31, Info CSI 00000018 [SR] Verifying 1 components 2019-06-03 22:25:20, Info CSI 00003a46 [SR] Verifying 100 components 2019-06-03 22:24:12, Info CSI 000035a7 [SR] Beginning Verify and Repair transaction 2019-06-03 22:24:44, Info CSI 000037be [SR] Verifying 100 components 2019-06-03 22:14:05, Info CSI 00000f19 [SR] Verifying 100 components 2019-06-03 22:23:52, Info CSI 00003400 [SR] Verifying 100 components anyways ServiceHost: sysMain right now is taking up 90% disk usage. The speed is back to 9Mbps wifi. Alternatives? 2019-06-03 22:24:38, Info CSI 0000374b [SR] Verify complete 2019-06-03 22:26:11, Info CSI 00003d9e [SR] Verify complete 2019-06-03 22:19:44, Info CSI 0000240e [SR] Verifying 100 components 2. Disabling it reduced internet , but improved the Disk usage and cpu greatly. 2019-06-03 22:27:06, Info CSI 0000415c [SR] Verify complete Download speed not only fixed but faster than it was before. Beginning June 18th, 2018 - Sophos Central started detecting this CredGuard false positive for RedCloak on many of our Windows10 hosts [C:\Program Files (x86)\Dell SecureWorks\Red Cloak\inspector64.exe] 2019-06-03 22:18:26, Info CSI 00001efb [SR] Verify complete Also, please check if there is backup software or antivirus scan which runs on the system when the issue reoccurs. Latest News: The Week in Ransomware - March 3rd 2023 - Wide impact attacks, Featured Deal: Build an instant training library with this lifetime learning bundle deal, This is my Mom's laptop. Considering the portrayed client base of Secure Works, this downplaying of impact is worrisome to me. I have been regularly using Performance Monitor, which shows the CPU usage of every process. If you have any feedback regarding its quality, please let us know using the form at the bottom of this page. The CPU is being used for the cleanup of Integrity Monitoring baselines. 2019-05-31 08:59:28, Info CSI 00000012 [SR] Verify complete 2019-06-03 22:12:14, Info CSI 00000a9e [SR] Verifying 100 components We currently have secureworks for part of our IDS/IPS response, use red cloak on our servers and have iSensors inbetween our firewalls and internal network. 2019-06-03 22:12:28, Info CSI 00000b7c [SR] Verify complete 2019-06-03 22:22:47, Info CSI 00002eb0 [SR] Beginning Verify and Repair transaction We ran UMA traffic with 10000 users at about 400 requests/second for around 10 hours. The adware programs should be uninstalled manually. Which is still better than constant. 2019-06-03 22:23:26, Info CSI 000031ee [SR] Verifying 100 components 2019-06-03 22:24:23, Info CSI 00003675 [SR] Verify complete 2019-06-03 22:14:41, Info CSI 00001186 [SR] Verifying 100 components Fix result of Farbar Recovery Scan Tool (x64) Version: 01-06-2019. They were mostly good about communication in regards to the fix process, but have seemed to downplay the potential severity of this bug. 2019-06-03 22:20:05, Info CSI 0000255d [SR] Verify complete Secureworks Red Cloak Threat Detection and Response (TDR) - Adapters | Axonius. 2019-06-03 22:13:07, Info CSI 00000d44 [SR] Verify complete According to Secureworks' latest Incident Response Insights Report, adversaries remained undetected for 111 days on average in 2018. The processes that produce excess CPU demand vary. 2019-06-03 22:25:50, Info CSI 00003c64 [SR] Beginning Verify and Repair transaction 2019-06-03 22:24:32, Info CSI 000036e6 [SR] Beginning Verify and Repair transaction 2019-06-03 22:10:15, Info CSI 00000411 [SR] Verifying 100 components Internet speed on wireless , same exact spot went from 35Mbps to 1Mbps Always On "Red Cloak offers deep detection capabilities because of CTU intelligence. Need to generate a certificate? Intel Dual Band Wireless-AC 3160 = Wi-Fi (Connected), Host Name . 2019-06-03 22:19:04, Info CSI 0000212c [SR] Beginning Verify and Repair transaction Secureworks Taegis ManagedXDR is the #3 ranked solution in MDR Services. 2019-06-03 22:09:31, Info CSI 000000d3 [SR] Verify complete 2019-06-03 22:18:41, Info CSI 00001fd1 [SR] Verify complete The issue resolved when I upgraded to Win10 on that machine. 2019-06-03 22:18:41, Info CSI 00001fd3 [SR] Beginning Verify and Repair transaction 2019-06-03 22:22:40, Info CSI 00002e48 [SR] Beginning Verify and Repair transaction 2019-06-03 22:12:59, Info CSI 00000cdc [SR] Verifying 100 components Hi , thank you for taking the time! . 2019-06-03 22:25:50, Info CSI 00003c62 [SR] Verify complete 2019-06-03 22:14:16, Info CSI 00000fc5 [SR] Beginning Verify and Repair transaction Las Vegas, August 6, 2019 Secureworks announced that its SaaS product, Red Cloak Threat Detection and Response (TDR), is now available with a 24/7 service option to help organizations rapidly scale their security expertise and defeat cyber adversaries. . Problem solved. 2019-06-03 22:23:47, Info CSI 00003398 [SR] Verify complete 2019-06-03 22:27:06, Info CSI 0000415e [SR] Beginning Verify and Repair transaction 2019-06-03 22:10:26, Info CSI 000004e4 [SR] Beginning Verify and Repair transaction For more information, reference SHA-2 Code Signing Support requirement for Windows and WSUS ( 2019 SHA-2 Code Signing Support requirement for Windows and WSUS ). 2019-06-03 22:15:13, Info CSI 000013ac [SR] Verifying 100 components 2019-06-03 22:10:32, Info CSI 0000054c [SR] Beginning Verify and Repair transaction 2019-06-03 22:27:32, Info CSI 0000430c [SR] Verify complete ), HKLM\\Run: [RTHDVCPL] => C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe [9235440 2017-06-19] (Realtek Semiconductor Corp. -> Realtek Semiconductor), ==================== Scheduled Tasks (Whitelisted) =============, (If an entry is included in the fixlist, it will be removed from the registry. 2019-06-03 22:18:26, Info CSI 00001efd [SR] Beginning Verify and Repair transaction That is much better than before! This may take some time. 2019-06-03 22:22:35, Info CSI 00002de1 [SR] Beginning Verify and Repair transaction So far we haven't seen any alert about this product. 2019-06-03 22:21:30, Info CSI 000029e1 [SR] Verify complete 2019-06-03 22:28:18, Info CSI 000045ea [SR] Verify complete The file will not be moved. 2019-06-03 22:16:38, Info CSI 00001902 [SR] Verifying 100 components 2019-06-03 22:24:23, Info CSI 00003676 [SR] Verifying 100 components 2019-06-03 22:18:04, Info CSI 00001db3 [SR] Verify complete 2019-06-03 22:15:01, Info CSI 000012dd [SR] Verifying 100 components 2019-06-03 22:27:27, Info CSI 000042a4 [SR] Verifying 100 components 2019-06-03 22:26:25, Info CSI 00003ec5 [SR] Verifying 100 components 2019-06-03 22:21:06, Info CSI 00002893 [SR] Verify complete 2019-06-03 22:10:21, Info CSI 0000047b [SR] Verifying 100 components 2019-06-03 22:28:30, Info CSI 000046c2 [SR] Beginning Verify and Repair transaction More than 4,000 customers across over 50 countries are protected by Secureworks, benefit from our network effect and are Collectively Smarter. 2019-06-03 22:25:37, Info CSI 00003b8c [SR] Verifying 100 components 2019-06-03 22:15:07, Info CSI 00001343 [SR] Verify complete 2019-06-03 22:22:09, Info CSI 00002c62 [SR] Verify complete . I am also seeing my download speed slowly decline (drops roughly 50% every 2-3 hours after restart). 2019-06-03 22:24:38, Info CSI 0000374c [SR] Verifying 100 components . 2019-06-03 22:26:31, Info CSI 00003f30 [SR] Verify complete This agent version also allowed logging level changes without restarting. 2019-06-03 22:11:56, Info CSI 000009bc [SR] Verify complete Secureworks Managed Detection and Response (MDR), powered by Red Cloak is the latest enhancement to the company's software-enabled security offering using its cloud-based security analytics platform to deliver threat detection and response with unprecedented speed and accuracy. ), Tcpip\Parameters: [DhcpNameServer] 192.168.1.1, ==================== Services (Whitelisted) ====================, R2 ibtsiva; C:\WINDOWS\system32\ibtsiva.exe [183480 2017-08-10] (Intel Wireless Connectivity Solutions -> Intel Corporation), ===================== Drivers (Whitelisted) ======================, R3 DellRbtn; C:\WINDOWS\System32\drivers\DellRbtn.sys [22824 2017-06-06] (WDKTestCert Andy_Chen6,131219483243550933 -> OSR Open Systems Resources, Inc.), ==================== NetSvcs (Whitelisted) ===================, (If an entry is included in the fixlist, the file/folder will be moved. 2019-06-03 22:18:54, Info CSI 000020ae [SR] Verify complete Hello! On-Demand: Nov 28, 2022 2019-06-03 22:19:04, Info CSI 0000212b [SR] Verifying 100 components press@secureworks.com 2019-06-03 22:11:02, Info CSI 00000753 [SR] Beginning Verify and Repair transaction Note: [PATH] = The full directory path to where the taegis-agent_[VERSON]_x64.msi file is located. Secureworks' MDR service leverages the detectors, analytics and correlation capabilities of Red Cloak TDR to find advanced threats that aren't typically found with normal detection, and to expand the context around each alert. I've got a 2010 Dell Studio laptop, Intel processor, 4GB ram, 320 GM hard drive (180 GB consumed)running Win 7 and IE 11that is giving me CPU usage problems. It could be the Dell really has really horrible internet ethernet. 2019-06-03 22:19:57, Info CSI 000024ef [SR] Beginning Verify and Repair transaction : r/sysadmin. The hardware seems to be fine. 2019-06-03 22:28:12, Info CSI 00004585 [SR] Beginning Verify and Repair transaction 2019-06-03 22:17:00, Info CSI 00001a5a [SR] Verify complete 2019-06-03 22:24:23, Info CSI 00003677 [SR] Beginning Verify and Repair transaction Let the scan complete. Start FRST in a similar manner to when you ran a scan earlier, but this time when it opens . A blank randomly named notepad file will open. 2019-06-03 22:12:14, Info CSI 00000a9d [SR] Verify complete ), (If an entry is included in the fixlist, it will be removed from the registry. TDR is differentiated by expert threat intelligence, expanded through ongoing incident response experience, and enabled via relevant telemetry from a variety of network, endpoint, cloud, and business systems across Secureworks' entire global customer base. I've done a lot of web searching as well as this forum and none of the fixes seem to either work or apply to me. Secureworks Red Cloak Endpoint requires outbound traffic to be added to the allowlist for: Specific system requirements differ whether Windows or Linuxis in use. Any recommendations on who you are using? 2019-06-03 22:21:47, Info CSI 00002b26 [SR] Beginning Verify and Repair transaction If any objects are detected, uncheck any items you want to keep. 2019-06-03 22:11:52, Info CSI 00000956 [SR] Verifying 100 components step 3. 2019-06-03 22:20:05, Info CSI 0000255e [SR] Verifying 100 components