• Reflective Listening deepens our understanding of the person • Demonstrates active listening, empathy and MI Spirit • Keeps the person focused on change which results in a higher likelihood of change occurring 10. Think of a time you were talking over a difficult decision with someone. Reflective Listening is the most advanced form of active listening. The point of active listening is to concentrate on what speakers are saying and what they need, so listeners should avoid the temptation of criticizing, offering advice or explaining what they are thinking and feeling. These types of complex reflections demand our full listening attention and focus on the other. Sometimes the “skills” we use in working with clients do not exemplify reflective listening … Reflective listening is a primary skill in outreach. Complex reflections require maintaining neutrality. Active listening is a complex skill which needs to be acquired and continuously honed. The trained listener, however, has the ... question through reflective playback. manners, of listening are Attentive, Responsive, and Active. We all want to feel understood, and reflective listening helps bridge the communication gap in a respectful and validating way. Its basic premise is that the speaker knows best what his/her experience is, and the role of the listener is to reflect the experience back to the speaker, to mirror it. This may require you changing your clinical speak and talking in kitchen table language. To use reflective listening, listeners should use direct eye contact and open body language while listening to speakers and paying attention to their verbal and nonverbal cues. Supports the client to feel more deeply heard. The lectures are interesting, but I find myself daydreaming and then I miss something important.” Fellow: “You want to find a strategy for performing better in class.” The four levels of listening are Factual, ... To the untrained ear this sounds complex, if not ridiculous. Reflections are the most effective of all the strategies in conversations about change. Critical listening: Critical listening is the style of listening people use when they are trying to analyze and judge complex information that is being communicated to them. Good listening included interactions that build a person’s self-esteem. Try adopting a “man from mars” stance as you make reflections that broaden the client and your perspective. Examples of reflective listening statements: 1 Student: “I’m really having difficulty focusing in class. You might use critical listening if you’re problem-solving on the job and trying to decide if you agree with a proposal being floated by one of your coworkers. Reflective listening appears easy, but it takes hard work and skill to do well. 12 ISSUE-BASED LISTENING TIP Do … In reflective listening less is more. Reflective Listening. 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