I can choose a network, and the NC tells me it is connected, but when I go to the next step, the circle in the center of the screen just keeps spinning. Hope this is useful to other (unlucky) people. As it was still registered to the previous owner it was time for a factory reset. But after factory re-image, 1.2.2 has to be applied, otherwise Nook cannot register due to Nook server's TLS issue even NST says network connection problem. Once the installation is completed, your NOOK will automatically restart and go to the Lock screen. When you get to the part where there is picture of Kate and the video tutorial, hold the vol up button and touch the bottom left part of screen and then the bottom right. This will get you to factory mode. The Nook in question was a Simple Touch (BNRV300) which had been purchased a year or two before and was still in decent condition. Let me know which of these you would prefer to pursue, and if repair-servicing, how old your Nook is and where (by zip code) you are located, and I will advise you further as to what to do. Thanks again for this wonderful guide. To erase and deregister your NOOK GlowLight: NOTE: Be sure to advise the customer that the device must have 20% or more battery life before beginning the below procedure, to ensure that the device is responsive for the entire reset. 2. Had this thing for a while, 8n excess of 7 years or so after my mother gave it to me as a gift. After it asks to choose a time zone, it goes to network connections "Let's get connected" and shows our home network with strong signal. Note: We recomend that your NOOK Battery is charged at 20% or more. Click the factory button and there is … The Nook reset itself correctly, but it will not register now. If you need additional help, please call Customer Service at 1-800-843-2665. You must be connected to a Wi-Fi network to deregister your NOOK. • So simple, but took a while to figure — look at the time: 3:00 am! It's a Nook HD. Help!! • Also had to reset laptop network connection with WPA2 security change • Both Nook Tablet and Toshiba laptop connect with WPN824 router! Help. Pretty much on the tin there. Restart your NOOK. This should have been as simple as: press the 'n' button -> Settings -> Device Information -> Erase & Deregister Device Powering down and restarting the NOOK can reset the signal, sometimes enabling a connection. Nook reset problem My Nook HD+ will not successfully go through the set up after going into a factory reset. If all is well you'll see a menu and factory reset will be about seventh in the list. • Logged into internet on Nook Tablet = SUCCESS! If you cannot find or connect to a wireless network, complete or confirm the following: 1. My Nook factory reset on me and now I can't connect to a wireless network! 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