They lied to me saying they were looking at my car but the never did then told me a day later they had lost my keys. SAN MATEO, Calif.--(BUSINESS WIRE)--Upstart (NASDAQ: UPST), a leading artificial intelligence (AI) lending platform, today announced its Upstart Auto Retail product was selected by Volkswagen as one of its preferred digital retail providers to modernize dealerships through an omni-channel car buying experience. When you walk into the dealership, its clear that this mentality is reflected throughout the Platinum team with sales desks plastered in appreciative thank you cards and photos. Staff, knowledgeable and only recommended what needed to be done. Our . Manny answered any questions I had and made sure everything went smoothly. Fraud at it's finest. - welcome to my life How do I know they won't loose that key aswell. Either way you continued to put a deposit on the car so it could not have been as bad of an experience that you are claiming on the internet. I never lied to your dealership and i swear on my mother's life. 340 West Old Country Road josh@platinumvw.com, Simple drop off, texted updates, sent a Lyft as a Manny answered any questions I had and made sure everything went smoothly. Used overnight drop off and got a call 1st thing in the morning. Ryan and Moses also helped me get out of my current lease. Josh Thanks Ry Highly recommend to anyone looking to purchase a car from this dealership and will planning to spread the word! They stopped at nothing to make sure. The best one would have to be when a guy came in to buy a car as a surprise gift for his mother. Something tells me he blows every deal that walks in the door, although he insists he sells more cars than anyone else on the planet. Helpful 0. josh@platinumvw.com. , Bill Q, Seamless and Simple Bad overall experience with manager Moses in sales and Howard in Leasing. | Page 2. listened to our needs and concerns and was very knowledgeable about the SUVs that we were interested in. Then came the real truth that you had been to Bayside and were quoted a number that we were happy to match after about 30 minutes and after closing time. DTM Signs and Truck Wraps. Please reconsider posting this false review. - 5:00 PM. Employee rating: 5.0 out of 5. Adam Cevallos, Kadeem Lewis, Bill Q, Louis Velasquez, Jim, Trusted neighborhood dealership from DealerRater. Josh Lever | Page 3 General Manager Platinum Volkswagen . Divided Panel Reverses Judgment in Plaintiff's Favor Against VW as Factual Questions Raised 20+ "Joshua Lever" profiles | LinkedIn , Front desk, Thank you so much for your excellent review! It has been a pleasure serving you. I wanted a white Taos. , Bill Q. Platinum is lucky to have a salesman such as yourself! Best volkswagen I have ever been to. knowledgeable and only recommended what needed to be done. owners to Service your car for any needs because the service advisors are extremely helpful and honest people. More, Other Employees Tagged: josh@platinumvw.com. Very happy every time I get my VW serviced. A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Lead by Owner and General Manager, Josh Lever, Platinum has been in operation for 8 years, currently employing just under 50 employees. paperwork , I didnt have to worry about anything - it was handled and made good. Thanks Ryan and Platinum Volkswagen for such a smooth transition from one lease to another. We explain to him the sales man didn't know the features of the car during our last test drive but took that as an attack and proceeded to kick us out of the store for calling the sales man a lair. Platinum Volkswagen He was professional and courteous and I have already recommended to a friend who admired my car and will be looking for a new lease in the coming months, , Bill Q, Paul took a pre visit call from us and arranged to have the car available for us to drive, I came in looking for a new lease and Ryan was extremely, professional, helpful, thorough, and kind! knowledgeable and only recommended what needed to be done. It is our company policy to conduct our business in a manner that gives full attention to providing the best service to our customers. They made me feel very welcomed. I ended up at BAYSIDE VW where they provided OUTSTANDING service recovery and I was happy to give them my business. Yelp users havent asked any questions yet about Platinum Volkswagen Service Center. They made me feel very welcomed. Congrats on your new purchase, and let us know if we can be of any more assistance! Kadeem was professional, knowledgeable and a very nice guy to deal with throughout the experience. We appreciate your review! Josh Lever the owner provided the worst experience have ever had a dealership. These cookies ensure basic functionalities and security features of the website, anonymously. But opting out of some of these cookies may affect your browsing experience. professional, helpful, thorough, and kind! Error in sending request, please try again. We understand your more interested in making peoples lives unhappy or watching mating owls. We're glad Josh and Manny were able to help, and we hope to see you again! Platinum Volkswagen, LLC | LinkedIn Let me be clear my staff and myself went above and beyond for you. The product you bought was a Pre-Paid maintenance plan offer by Volkswagen through its dealerships. 20.7 miles away from Platinum Volkswagen Service Center. Please don't swear on anyone's life that is not healthy. Vildan and the rest of the staff treated me with such kindness and great customer service. , Bill Q, It's great to hear that Ryan and our team were able to get you exactly what you needed. I was convinced of an added cost I didn't need. Josh Lever Owner at Platinum Volkswagen Daniel Molloy Assistant Parts Manager at Platinum Volkswagen . Thank You for your expertise and guidance. Steven Fox We accepted the mistake but josh continued attach and barraged us that the car we wanted and we were ready to pre order was not in stock anywhere. - 4:00 PM, 7:30 AM listened to our needs and concerns and was very knowledgeable about the SUVs that we were interested in. Other Employees Tagged: Having worked with them now for so long, it has been nothing but a success story, stated Josh Lever of Platinum Volkswagen. Please don't swear on anyone's life that is not healthy. Everyone was friendly and helpful from sales to billing to service. He worked with me and my needs and wants for a new car I couldnt be happier with my new Tiguan! We work hard to make sure our guests have an exceptional experience, and it's great to hear that Manny took such good care of you. Manny Lucas I have been leasing cars at this dealership since 2004 (when the dealer was Sovereign Volkswagen) all of the leases had service included. Manny Lucas, You serviced your car and went home to find all of the sudden your Uber screen was cracked. Purchased my first Volkswagen here and I am so happy! We are very sorry you feel the way you do however unfortunately you have been given the wrong information by our competition and your 10k,20k, and 30k cannot be done for $300. Demo . Platinum Volkswagen LLC | Better Business Bureau Profile process was seamless. Phone Numbers (516) 942-7300. It was a great experience. They understood our needs and concerns and helped us find a new car. You serviced your car and went home to find all of the sudden your Uber screen was cracked. , Bill Q, Kevin, thank you for taking the time to share your feedback with us! The only one that cursed was you and we have the voicemail to prove your false comments. Best volkswagen I have ever been to. They are not worth spending your hard earned money at! facebook I have had VW;s since the 70's .. Manny Lucas made this a seamless process from start to finish. Thank you for being a loyal customer, we appreciate your continued business. Simple drop off, texted updates, sent a Lyft as a, shuttle, attentive to details, friendly, got to sit while taking to the service rep while planning the right service, no pressure, Awesome service. - 5:00 PM, Wednesday VILDAN Senadam As one of the worlds leading automobile manufacturers and the largest carmaker in Europe, Volkswagen continues to lead advancements in the Auto Industry. Thank you for taking the time to share your feedback with us. a customer. Moses Quiroz, josh@platinumvw.com, Above and Beyond in every way Manny answered any questions I had and made sure everything went smoothly. Platinum Volkswagen should be the example for a successful dealership. Best volkswagen I have ever been to. Sunrise VW was terrific in a new 2016 Jetta sport lease last month. a customer. 978 Reviews of Platinum Volkswagen - Service Center, Used Car Dealer, Volkswagen Car Dealer Reviews & Helpful Consumer Information about this Service Center, Used Car Dealer, Volkswagen dealership written by real people like you. If you are considering leasing or buying a VW, please use this dealership. Hicksville, NY 11801, Amazing experience ! kindness! We are glad to hear you enjoyed your experience with Manny, and it was a pleasure having you at the dealership. Manny answered any questions I had and made sure everything went smoothly. Best- josh@platinumvw.com. There was no pressure, no fluff, and went WAY beyond to please my daughter and me on a 2019 Jetta SEL lease. in 14 reviews, Josh, and all the members of the team know how to please their customers and go above and beyond! in 11 reviews, Will definitely go back to Platinum if I'm to purchase another Volkswagen. in 4 reviews. I get better service at the Nissan dealership. Manny, Josh, and the team at Platinum were professional, knowledgeable, flexible, & courteous. He even tried a car wash deal include. I would highly recommend for those who are a Volkswagen VW! Employee rating: 5.0 out of 5. The sales manager, Joe Riccobene does not reply to my emails nor did Moses Quiroz whom I cc'd on my last refund request to Riccobene. THIS IS HOW PLATINUM TREATS A RETURNING CUSTOMER WHOSE CAR WENT DEAD AFTER 10 DAYS . This cookie is set by GDPR Cookie Consent plugin. They made me feel very welcomed. - 5:00 PM, 10:00 AM Service Sales; Monday: 7:30am-6:00pm 10:00am-5:00pm josh@platinumvw.com. We are very happy to her you love your car. RIP pal. Manny was wonderful to work with and made my car buying experience super easy! What a rude thing to say to It's owners have years of experience in the automotive world and are family owned and operated. 5 Star Dealership. a customer. Very happy and pleased with the experience. Working with Ryan was a really excellent experience. This is the second car we purchased from Manny at Platinum VW and he was so easy to work with. D: (516) 342-7771 No pressure, they were there to support my purchase. Josh Lever Project Manager Cadet at CBRE Sydney, NSW. I have had VW;s since the 70's .. Manny Lucas made this a seamless process from start to finish. Platinum Volkswagen 4.8 (1,114 reviews) 340 W Old Country Rd Hicksville, NY 11801. , Bill Q, Neil, Fan freakin tastic This will be my final communication with you. 10:00 AM Don't trust Josh a d platinum vw. PLATINUM VOLKSWAGEN - 18 Photos & 79 Reviews - 340 W Old Country Rd The process with Manny and Platinum was very smooth - highly recommend! Being able to create spins working with the space we were used to was a big plus. We will share your comments with our team, and we look forward to working with you again. Thank you for taking the time to share your thoughts on working with our team. What a rude thing to say to VW! Tony Basile Many of our customers are buying cars for their kids graduation or going off to college. This is a no hassle, no hold up, seamless experience each and every time. 10:00 AM This Josh Lever's email & phone | Platinum Executive Leasing's Owner and JL: Being Located in Nassau County, you cant even imagine the stories I have! If you are considering leasing or buying a VW, please use this dealership. Manny Lucas As in other posts i had the same experience Josh Lever is a know it all who has no sense of customer service. JOSEPH RICCOBENE, By thinkaboutlife3 on DealerRater. Theyre usually really excited and its a fun experience working with them. the entire process. My brother had spent an additional $50 per month on the "Wheel and Tire" coverage, and it took Platinum's service center 7 weeks to tell us that what was being done will not be covered by the 3rd party coverage leaving my brother with no car for almost two months over the wheels since it was sitting there. Please dont be a sucker like me. paperwork , I didnt have to worry about anything - it was handled and made good. Some of our annual events include Toys-for-Tots and were very involved in Breast Cancer Awareness Month. sierra gameking 165 gr hpbt reviews. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp.